Vacancies at Equity Bank Kenya

Description

Our purpose is transforming lives, giving dignity, and expanding opportunities for wealth creation. 

The purpose of this role is oversee and guide the platform that harnesses this complexity, stretching the boundaries and constraints of today's marketplace technology. Turn complexity into clarity, inefficiency into excellence, and aspiration into achievement.

Responsibilities

• Owns and drives and eCommerce P&L focused on improving on side customer experiences, targeted promos,
•  Leads data driven approach to product development for ecommerce consumer and businesses.
• Develop strategic roadmaps and recommendations by sourcing, organizing and analyzing and interpreting data and information. Providing insights on current and future business trends, identities, creased and
• Implement Technology Group’s B2B digital strategy in alignment with Technology group business objectives.
• Build your pipe, from lead generation to closing deals - you must be a hunter!
• Ensure consistent and profitable growth in sales revenues through proactive planning and execution.
• Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these areas
• Foster and manage relationships with key B2B partners in the region.
• Use data-driven insights to optimize sales performance and identify growth opportunities.
•  Collaboration with the relevant Business Directors & product house to develop and expedite the delivery of relevant products for customers.
• Ensure the physical security requirements of PCI compliance are in place in RL eCommerce facilities globally
• Responsible for defining the business processes of our future Marketplace and their translation for technical teams to build that vision. You will define the technical product strategy and be able to present it to senior executives.
• Develops strategic roadmaps and recommendations by sourcing, organizing, analyzing, and interpreting data and information; providing insight on current and future business trends; identifies, creates, and communicates trends; developing and implementing scorecards; translating data analysis into recommendations aligned with business objectives.
• Leads partnerships with key stakeholders across Product, Design, Site Merchandizing and Engineering, developing new innovations and tools for on-site discovery and conversion; leveraging best practices and competitive intelligence; to improve the customer experience.
• You will be innately curious-before you even consider a solution, you seek to understand and clearly articulate a problem. You will define goals & metrics to understand if your strategy is working & solving customers’ problems. You will lead with a data driven approach.
• Lead integration projects in conjunction with our external systems integrator consultants and software providers. You own the product roadmap and will clarify project scope, establish timelines, and ensure smooth communication among all stakeholders fostering a culture of urgency and accountability.
• Develop, advise and consult with store partners on on-line best practices and strategies
• Collaborate with internal teams and external consultants to articulate software and integration requirements in support of marketplace vision
• Produce deliverables as necessary in early days including process models for marketplace interactions to include customer interactions, customer use cases relative to nuances of product categories, seller onboarding, order fulfillment by sellers, and post transaction workflows. 
• Translate these needs into detailed technical specifications to guide developers and integrators. You will engage in continuous assessment and planning to ensure that the product is configured and tested to meet stakeholders' needs, leading to successful stakeholder adoption.
• Keep current with the latest e-commerce and marketplace developments to enable and extend our vision for marketplace and further the ARRP strategy.
• Have a User-Centric Approach and advocate for a seamless user experience across all integrations. You will offer counsel to stakeholders from multiple product teams to ensure integration features align with our platform's usability and design standards.
• Consider technical options to determine budgeting for technology needs to realize the Marketplace vision and over business objectives for the technology group.
• Define optimal technological requirements to support a minimal viable product (MVP) for Marketplace that will meet the needs of customers and inform future requirements for our enterprise ecommerce platform.
• Partnership creation strategy for last mile delivery with logistics organizations

Qualifications

• Bachelor’s degree preferably in business or IT. A master’s degree will be an added advantage.

Knowledge and Experience Required

• 10 years of eCommerce, digital business leadership, management consulting, corporate strategy, and/or related business experience 
• Solid understanding of software development principles and methodologies. You should be able to communicate effectively with technical teams.
• Strong quantitative background with experience distilling insights from complex data
• Connects creative out-of-the box thinking to business implications and financial outcomes
• Ability to create strong working relationships with all levels of the organization, including building relationships and influencing senior management teams
• Strong executive presence and communication skills with the ability to translate highly complex concepts and communicate them in a concise, digestible manner
• Familiarity with data handling, transformation, and validation processes. This skill is essential for managing data flows between integrated systems.
• Experience designing, documenting, and communicating complex business processes that different levels of end-users can comprehend.
• Experience with the mechanics of online marketplaces, including seller onboarding, order fulfillment, and post-transaction workflows.
• Big picture but understanding of the value of getting in the weeds-and are comfortable here.
• Excellent collaboration & relationship building skills with an ability to prioritize, negotiate & coordinate work with a variety of internal & external stakeholders (including external consultants).
• Flexible, able to adjust and change direction as the business & tech environments evolve & change. Entrepreneurial in spirit; unchartered territories & problems energize you. We are Agile, and we need you to be too!

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Description

Our purpose is transforming lives, giving dignity, and expanding opportunities for wealth creation.  

The purpose of this role is to oversee the data management strategy, governance framework, and analytics capabilities. The successful candidate will drive initiatives to harness the power of data to drive business growth with the 4 Equity groups, improve operational efficiency, and enhance customer experiences & innovation in our quest to achieve our ARPP.

Responsibilities

• Data Strategy and Governance: Develop and implement a comprehensive data strategy aligned with the company's business objectives. Define data governance policies, standards, and processes to ensure data quality, security, and compliance with regulatory requirements.
• Data Architecture and Infrastructure: Design and maintain scalable and robust data architecture and infrastructure to support the company's data management needs. Evaluate and implement data management tools and technologies to optimize data processing, storage, and analysis.
• Data Analytics and Insights: Lead efforts to extract actionable insights from data to drive business decisions and enhance operational performance. Collaborate with business stakeholders to identify analytics requirements and develop data-driven solutions to address business challenges.
• Data Integration and Management: Oversee data integration efforts to ensure seamless flow of data across systems and platforms. Develop data integration strategies and implement solutions to consolidate and reconcile data from disparate sources.
• Data Security and Privacy: Establish and enforce data security and privacy policies and controls to protect sensitive information from unauthorized access, disclosure, or misuse. Implement data masking, encryption, and access controls to safeguard data assets.
• Data Quality and Master Data Management: Define data quality standards and processes to monitor, cleanse, and maintain data integrity. Implement master data management solutions to ensure consistency and accuracy of master data across the organization. Monitor data quality, accuracy, and security to ensure compliance with regulatory requirements.
• Define and maintain the enterprise data architecture, including data models, data dictionaries.
• Oversee data integration, ETL processes, and data warehousing solutions, as well as manage data storage, access, and retrieval methods to optimize data availability and performance. Assist business users to understand how they can utilize the data in a commercial manner.
• Data Governance Committee: Chair the data governance committee to oversee data management initiatives, resolve data-related issues, and promote data stewardship across the organization. Provide regular updates to executive leadership on data governance activities and initiatives.
• Vendor Management: Evaluate and manage relationships with third-party data vendors, service providers, and technology partners. Negotiate contracts and service level agreements to ensure quality and value for data-related products and services.

Qualifications

• Bachelor’s degree in computer science, Information Systems, Engineering or related field; Master's degree or MBA preferred.

Knowledge and Experience Required

•  Minimum of 12 years of experience in data management, analytics, or related roles, with at least 7 years in a leadership capacity.
•  Proven track record of developing and implementing enterprise-wide data strategies and governance frameworks.
• Strong technical expertise in data architecture, database design, and data modeling.
•  Proficiency in data analytics tools and technologies, such as SQL, Python, R, Hadoop, and Spark.
• Deep knowledge of data governance best practices, regulatory requirements, and industry standards.
• Excellent leadership and communication skills, with the ability to influence and collaborate with cross-functional teams.
• Strong problem-solving and analytical abilities, with a strategic mindset and business acumen.
• Relevant certifications, such as Certified Data Management Professional (CDMP) or Certified Information Management Professional (CIMP), are a plus.
• Proven leadership and people management skills.
• Excellent verbal and written communication skills

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Description

Our purpose is transforming lives, giving dignity, and expanding opportunities for wealth creation.  

The purpose of this role is to develop and implement the overall Telecommunication and technology strategies to provide highly reliable, financially self-sustaining, and affordable telecommunications services delivered to retail & SME customers. This position also develops long term strategies and manages the functionality and reliability of Equity Group telecommunications infrastructure and systems in line with the over group strategy under the ARRP pillar 6.

Responsibilities

• Direct the analysis, formulation, and implementation of strategies to provide highly reliable, financially self-sustaining, and affordable telecommunication services to include evaluation of technology necessary to keep the network up to date. Oversee the design, development, and pricing of wholesale services to retail service providers or other entities.
• Organize, coordinate and direct telecommunication operations, maintenance, and build-out activities with MVNE & network provider. Achieve high operational reliability standards, minimizing outages and ensuring rapid service restoration when outages occur.
• Create, develop and maintain relationships to enable the incumbent to a) monitor and influence legislative/regulatory opportunities; b) monitor and assess changes in the telecom industry which may impact the Country operations; c) create opportunities for relationships that will better utilize the network in order to best position Finserve to compete in a competitive telecom marketplace.
• Formulate, develop, and implement Tech group- Telecoms departmental business plans, maintenance plans, staffing plans, performance metrics, policies, and procedures. Direct the preparation of annual operating budgets. Establish realistic operating cost and revenue targets designed to achieve a financially self-sustaining business unit. Present to the MD for review.
• Monitor financial performance of the Equitel business unit and provide direction to control costs and/or modify revenue structure and agreements to ensure performance targets are achieved.
• Provide governance support to the MD and the Board. Participate in team or committee assignments as directed by the MD. Attend Board meetings and other meetings as required.
•  Lead the negotiation, development, and administration of contracts for purchases and services to support the telecoms operations.
•  Ongoing Represent the business on various committees and in industry forums. Establish effective internal and external relationships with stakeholders such as regulators, policy makers, internet service providers & customer groups.

Qualifications

• Bachelor of Science degree in Engineering, Telecommunications, Computer Networking, Information Technology or Business Management or a related field or the equivalent combination of education, experiences and training that provides the required knowledge, skills, and abilities.

Knowledge and Experience Required

• Minimum of ten (10) years' experience in a telecommunications field, with five (5) years of experience organizing and directing telecommunication activities at C suite;.
• Specific requirements: A fully skilled incumbent will have the following specific knowledge, skills, and abilities. Knowledge    
• Knowledge of fundamentals and accepted practices in the field of telecommunications operation, regulation, and administration
• Experience dealing with the regulatory and government institutions.
• Demonstrated experience of crafting and executing telecommunication technology and operations strategies
• Knowledge of profit and loss concepts, budget preparation, expenditure control, rate setting, revenue forecasting, and financial risk management principles.
• Proven leadership and people management skills.
• Excellent verbal and written communication skills

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Description

Our purpose is transforming lives, giving dignity, and expanding opportunities for wealth creation.  

The role holder will be responsible for leading and managing the overall business and performance of the Mobile money P&L entity. The Mobile Money Head will be in charge of analysis and defining customers, market requirements as well as trends to ensure that the business achieves it set goals which have been aligned to the group’s ARRP.

 Responsibilities

• Responsible for MFS P&L and growth of customers in line with ARRP
• Develop and expand core MFS transactional business including pricing, incentive, and distribution for customer acquisition and retention.
•  Work on main commercial drivers, optimize existing revenue streams and develop new ones.
• Coordinate activities within the Product house and Mobile money to ensure seamless integration to core banking and Omni
• Review and ensure competitive trade incentive schemes to drive and maximize MFS Revenue.
•  Provide direction in the management of agent network, ensure appropriate growth rate, incentivize, drive performance, quality, visibility, and liquidity.
• Develop a robust plan to optimize the development of the forecasted market, identify risks and opportunities.
•  Provide direction and leadership and oversees customer acquisition efforts, agent management, maintain required subscriber intake, ARPU, and acquisition incentives and minimize churn.
• Oversee execution of product roadmap that responds to customer needs in collaboration with the Equity banking, EGF and Insurance groups,
• Monitor product performance, trends and undertake corrective actions where required.
• Develop liquidity management strategy for MFS to ensure maximization of available liquidity options such as direct distribution, Super-Agent model, sub-dealer model and remote banking and leverage existing banking agency footprint.
• Provide strategic directions to position Equity Tech group MFS as the most innovative product in the region.
• Coordinate with the regulators on the implementation and updating of the industry policies and align management toward them.
• Implements and documents effective risk management policies in line with Enterprise Risk Management Framework
• Comprehensively understands all costs and revenue levers of the business unit.
• Formulate and implement detailed plans for cost optimization.

Qualifications

•  A university degree in Economics, Marketing, Finance, Management, Communications, or related disciplines; MBA will be an added advantage.
• 10 years’ experience in a similar role with 5years leadership experience in managing MFS of Fintech teams
• Experience in telecoms, e-commerce, software, finance or other related industries preferable.
• Experience working in Emerging Markets required.
• Must possess strong analytical skills, documentation, exceptional written and verbal communication skills.
• Strong leadership skills with the ability to champion change and effectively guide the implementation of new ideas.
•  Excellent organizational and time management skills.
• Demonstrated experience and success in MFS and transactional business.
• Solid knowledge of East Africa financial market and financial regulatory environment.
• Demonstrated proven skills of introducing and implementing key MFS initiatives for growth.
• Know-how of the distribution structure
• The ability to build and sustain positive business relationships internally and externally.
• Able to operate in a performance driven organization.
•  Culturally aware and adept at working across multiple geographies.
•  Good understanding of project management, particularly with business solution deployment and risk/change management.
•  Strong background in product development and agency business.
•  Qualitative and quantitative analysis skills, including use of financial models.
• Solid understanding of mobile financial services, branchless banking channels and transactional payment platforms in Emerging Markets.
• Strategic thinking, P & L management and budget driven.
• Proven leadership and people management skills.
• Excellent verbal and written communication skills

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Description

Our purpose is transforming lives, giving dignity, and expanding opportunities for wealth creation.

The purpose of this role is to lead in driving our organization's innovation agenda while ensuring the seamless integration of technology solutions and robust IT service delivery. You will play a pivotal role in fostering a culture of innovation, spearheading collaboration with internal and external stakeholders, and identifying emerging technologies to drive business growth. Additionally, you will oversee the strategic planning and management of IT services, infrastructure, application support, security compliance, team leadership, vendor management, budgeting, resource allocation, strategic partnerships, external engagements, and market analysis for business development.

Job Responsibilities

• Develop and execute a comprehensive innovation strategy aligned with the company's objectives and market trends.
•  Identify emerging technologies, business models, and industry trends to drive innovation initiatives.
• Lead open innovation processes to identify, research, and screen potential platform technologies, fostering a culture of curiosity and learning.
•  Collaborate with internal stakeholders across departments to generate new ideas, concepts, and prototypes.
• Foster a culture of collaboration and knowledge-sharing to drive innovation across the organization.
• Lead ideation sessions and brainstorming workshops to generate innovative ideas and concepts.
•  Evaluate ideas based on strategic alignment, feasibility, and potential impact. Develop business cases and prototypes to test and validate concepts.
• Stay abreast of emerging technologies and industry trends relevant to the company's business.
• Create and uphold a structured opportunity assessment framework to steer the identification, promotion, and advancement of new ventures, fintech and BAAS partnerships, and/or engagements within the ecosystem.
• Identify potential technology partners, startups, and research institutions for collaboration on innovation projects.
• Set and manage timelines for evaluation, development, integration, and deployment of all technical services and solutions.
•  Identify opportunities for intellectual property creation and protection.
• Work with legal counsel to develop intellectual property strategies, including patents, trademarks, and copyrights.
• Build and maintain relationships with external innovation partners, including startups, accelerators, universities, and research institutions.
• Identify opportunities for collaboration, investment, and co-development.
• Manage the policy for VC and fintech startups, including guidelines for VC entry, partnership agreements, funding and cost management strategies, performance management for VC firms, revenue sharing models, entry and exit protocols for VCs, M&A models, innovation funding models, selection and engagement of venture capitalists, and matching startups with VC partners.
• Ensure the delivery of reliable and efficient IT services to meet organizational needs.
• Oversee the design, implementation, and maintenance of IT infrastructure, ensuring scalability, security, and reliability.
• Lead and mentor a team of IT professionals, providing coaching and professional development opportunities.
• Evaluate, select, and manage relationships with IT vendors, service providers, and technology partners.
•  Develop and manage the IT department budget, allocating resources effectively to support ongoing operations, innovation initiatives, and strategic objectives.
• Undertake market analyses to identify clients and validate product opportunities in key market sectors.
• Develop business cases, pricing strategies, and promotion plans for new products and services.

Qualifications

• Bachelor’s degree preferably in Technology, Design, or Business-related field. A master’s degree will be an added advantage.

Knowledge and Experience Required

•  Minimum of 10 years of relevant work experience, including leading digital product development, business development, and managing teams.
• Experience in digital product and platform management, innovation and product development management, and delivery of mobile financial products and services in a high-growth environment.
•  Strong background in building relationships, networks, managing teams, project management, and mobile money, payments, or lending platform support.
• Proven leadership and people management skills.
• Excellent verbal and written communication skills