Medical Officer - Critical Care at Avenue Healthcare

Main Purpose of the Job- (Job Summary)

• Provision of quality care and quality services in line with Avenue Healthcare’s defined policies, protocols, procedures and standards.

Main Responsibilities

• Accurate and clear documentation of patient history, physical examination, investigations, and management.
• Initiate and maintain proper management and treatment of patients
• Appropriate and early consultation and referral of patients to specialists.
• Daily updates of the patients progress to the patient and the next of kin.
• Facilitates patient admissions, necessary consents and discharges.
• Undertake clinical procedures per training.
• Conducting CMEs and research.
• Participate in morbidity and mortality meetings as required.
• Participation in incident reporting, root cause analysis and Quality Improvement Plan
• To champion evidence based practice and continuous skill improvement
• Rotation in various departments as and when required
• Review of medical reports and provision of patient updates to insurance companies.
• Participation in daily/weekly/monthly staff meetings.
• Conduct timely ward rounds and patient reviews 
• Ensure that the resources needed to provide quality care are available for each patient in the unit (required HR, equipment, supplies, services).Report and escalate any deficiencies to the HOD/Hospital Manager.
• Maintain a positive work attitude and foster team work.
• Maintain patient privacy and confidentiality at all times.
• Ensure patient satisfaction through quality of care, communication, feedback and escalation through the standardized tool for patient satisfaction measurement and demonstrate follow-up and improvement. Ensure the facility is financially viable and demonstrate growth;
  •  Increase the quality and diversity of services offered in the facility. Support marketing activities to ensure growth in client numbers.
  •  Ensure financial objectives are met by managing costs within budget, timely and accurate billing of drugs and services, enforcing exclusions, seeking pre-authorizations, proper documentation and timely delivery of invoices.
  • Work closely with the credit controller to monitor patient limits.
• Ensure that avenue corporate governance policies are adhered to. 
  •  Prevent, detect and report any fraud or criminal activity
  •  Implement audit recommendations
• Ensure adequate knowledge of all Avenue policies, procedures and systems as outlined in the HRMIS.
• Any other duty as assigned by your immediate supervisor in line with the job description.

Person Specification

• Experience in a hospital set up is a MUST.
• Excellent surgical skills with a focus on patient safety and optimal outcomes.
• Effective communication and interpersonal skills to collaborate with patients, families, and healthcare professionals.
• Ability to thrive in a fast-paced and dynamic clinical environment.
• Commitment to continuous learning and professional development.
• Updated BLS, ACLS/ATLS certificate
• A valid Kenya Medical Practitioners’ and Dentists Board License (KMPDB) will be required.