Merchandiser Associate at Kune Food

REPORTING TO: STRATEGIC PARTNERS LEAD

JOB SUMMARY / PURPOSE:

Passionate about interacting with potential customers and promoting exciting products, the merchandiser associate will handle all retail stores’ activations, product displays and inventories.

DUTIES AND RESPONSIBILITIES:

1. Engaging with prospective and existing customers in a professional and friendly manner.
2. Answer all questions pertaining to the Kune brand and its products.
3. Acting as a subject matter expert for Kune Products.
4. Visiting retail locations to inform and influence staff and customers with knowledge about Kune.
5. Monitoring customer feedback and escalating complaints to the marketing department.
6. Tracking customer preferences and metrics.
7. Getting to know the customer base and understanding their motivation and sales drivers.
8. Representing the company at product launches, events and trade shows.
9. Collaborating with stores to ensure proper execution of all merchandising plans and product displays.
10. Collaborating with stores to avoid out-of-stock.
11. Monitoring sales and identifying any losses or stock wastages.
12. Maintaining a positive image of the Kune brand at all times.
13. Ensuring proper product displays.
14. Any other duties assigned.

JOB REQUIREMENTS:

• Diploma / Higher Diploma in Sales / Business.
• Minimum 1 years experience as a merchandiser / brand ambassador.
• Read and comprehend basic sales reports.
• Excellent verbal and written communication skills.
• Must be able to work in a fast paced environment.
• Ability to work with minimum supervision.
• Excellent organizational skills.

PERSONAL ATTRIBUTES:

• Very strong interpersonal skills and the ability to build relationships; friendly, outgoing and approachable personality.
• Demonstrated proactive approaches to problem-solving with strong decision making capability.
• Demonstrated ability to achieve high levels performance goals and meet deadlines in fast paced environments.
• A keen eye for aesthetics and details.