Merchandiser, Club at Koko Networks

As a Merchandiser, Club you will be responsible for ensuring in-store execution in all KOKO Club stores. This includes daily stock takes and reconciliation or as advised by your Manager, Merchandising in agent shops in line with Perfect Store 1 Pager. This will include stocking shelves, arranging and maintaining product displays, pricing products, and daily stock taking and reconciliation.

Responsibilities

• Ensuring that Club agent shops and shelves are stocked with the right types and quantities of products.
• Ensuring Club products are arranged, displayed, and priced according to the set guidelines and standards.
• Maintain store shelves by removing outdated or damaged products.
• Monitor agent shops inventory based on sales and input.
• Conduct daily stock take and reconciliation.
• Provide accurate reports of stocking and reconciliation.
• Communicate openly and honestly with KOKO stakeholders.
• Build, manage, and maintain strong, positive customer/agent relationships.
• Escalate customer and agent queries or issues to management as appropriate.