Monitoring, Evaluation, Accountability & Learning (MEAL) Manager at International Rescue Committee

RESPONSIBILITIES.

Leadership and partnership

• Manage all technical aspects and actions of MEAL regarding the Health, Nutrition, Protection and WPE sectors; respond to program needs; foster high standards and practices for quality data, analysis, and reports. Enable accountability to clients, partners, and donors.
• Improve M&E/MEAL systems and approaches and foster learning.
• Represent IRC at technical meetings, forums, and other events & build partnership within IRC and other areas of expertise.
• Champion design, access, and use of data by leaders and partners for shared learning and evidence-based decision-making.
• Collaborate with MEAL teams within and outside IRC to support harmonization of MEAL systems and approaches, sharing capacity and experiences. 

Technical Oversight

• Lead the M&E/MEAL system and processes for the Kakuma Refugee program in harmony with the M&E/MEAL Country and Global Strategy throughout the project cycle which include:
  • Use learning, evidence, and data from previous projects to inform project proposal design.
  • Develop logical frameworks, MEAL plans, digital data collection tools, processes for online data management.
  • Develop and manage information management systems for monitoring and evaluation and generate periodic reports to inform and guide programs.
  • Oversee implementation of M&E systems (including HIMS, EMR and DHIS) through regular field monitoring visits and tracking of Key Performance Indicators at the facility and camp level.
  • Establish and ensure timely data flow, quality checks, and audits, and updating of data visualization.
  • Supervise M&E/MEAL field activities.
  • Undertake regular analysis of monitoring data and work closely with program coordinators and managers to facilitate decision-making for real-time program adaptation.
  • Produce quality reports and updating dashboards with key findings that foster learning and decision-making and share in project cycle management meetings and team meetings.
  • Identify, detail, and share lessons learned to improve services and results for our clients. 
• Participate actively in the enforcement of Quality Assurance (QA), Quality Control (QC) and Quality Improvement (QI) measures for all field program interventions.
• Engage in the design, method, and conduct of surveys such as baseline and end line, and the commission of evaluations in coordination with colleagues and partners.
• Advocate for and support the expansion of standard mobile data technology and online dashboards to enhance timeliness and quality of data collection, analysis, and visualization.
• Ensure a high level of communication and close working relationships with the project team, project implementers, and other key stakeholders.
• Join and contribute to IRC’s effort in meeting its internal and external accountability commitments through the implementation of sound accountability, client feedback, and response mechanisms.

Human Resources

• Coordinate, lead, mentor and support a dynamic small to medium team of M&E/MEAL staff; foster timely and high-quality achievement, and an inclusive and respectful team climate.
• Promote the growth and development of others in IRC teams and partners in M&E/MEAL: Lead and craft high-quality technical training and learning materials for partners, colleagues, and junior staff.
• Participate in the recruitment and onboarding of country MEAL officers, assistants, and (if relevant) external consultants.

Minimum Qualifications:

• University degree in Health Informatics, Computer Science, statistics or Public Health or related field.
• A Minimum 3 years of working experience in Monitoring, Evaluation, Accountability and Learning-related functions.
• Technical skills in setting up quality M&E/MEAL processes and creating logical frameworks and data analysis that leads to learning and action.
• Proficiency and experience with mobile data collection such as Kobo, CommCare, ODK Collect is vital as well as proficiency with Microsoft Excel, SPSS, STATA, Epi Info, or other similar software. Knowledge of Tableau, PowerBi, or GIS software tools are additional assets.

Required Experience & Competencies.

• Good knowledge of monitoring and evaluation technologies, techniques, approaches, and methodologies in programs.
• Demonstrated experience and understanding of health information systems design, development, roll-out, and/or use (e.g. HMIS, DHIS, EMR)
• Demonstrated analytical, systematic-thinking, and problem-solving skills.
• Proven ability to transfer knowledge to diverse audiences through training, mentoring, and other formal and non-formal methods together with presentation and reporting skills are a strong asset.
• Proficiency and experience with mobile data collection such as Kobo, CommCare, ODK Collect are crucial as well as proficiency with Microsoft Excel, SPSS, SATA or other similar software.
• Knowledge of Power-Bi is an additional asset.
• Confirmed ability to lead, mentor and empower a small to medium professional team.
• Self-motivated with good organization, planning skills, including prioritizing work and delegation.
• Demonstrated ability to meet deadlines with quality products. Strong communication skills; oral, written and presentation skills.
• Strong management skills (Managing, motivating, and developing staff).
• Ready to work in difficult environmental conditions.
• Must be flexible and culturally sensitive.