Monitoring, Evaluation, Accountability & Learning Officer at International Rescue Committee

Job Overview:

• Reporting to and technically supported by the MEAL Manager, the MEAL Officer works in close collaboration with program teams to optimize monitoring, evaluation, accountability and learning capacities and opportunities of the IRC mission in Kakuma, Kenya, to ensure high-quality programming for the clients we serve and support the global ambitions of IRC Strategy 100, and the Country Strategic Action Plan. The MEAL Officer oversees, leads and implements MEAL activities of all projects in IRC Kakuma field site within the Country MEAL team.

Key Responsibilities:

Leadership and Partnership

• Support all technical aspects and actions of MEAL regarding the Kakuma refugee camp; respond to program needs; champion high standards and practices for quality data collection, analysis, and reports. Enable accountability to clients, partners, and donors.
• Implement and support MEAL system and approaches in health, nutrition, WPE and protection sectors and foster learning.
• Represent IRC at technical meetings, forums, and other events & build partnerships within IRC Kakuma Refugee program.
• Champion access and use of data for shared learning, sound decision-making, and data-informed programmatic adaptations.

Technical Oversight

• Run the MEAL system and processes for Kakuma in harmony with the MEAL Country and Global Strategies throughout the project cycle which include:
• Collaborate with MEAL and non-MEAL staff to ensure that data is collected, compiled, checked for its quality and completeness in compliance with IRC and donors’ standards for data quality.
• Document and share learning, evidence, and data from previous projects to inform project proposal design.
• Implement MEAL plans, revise (digital) data collection tools, follow-up on processes for online data management, quality checks, and audits, and updating of data visualization.
• Undertake regular analysis of monitoring data and work closely with program officers and managers to facilitate decision-making for real-time program adaptation.
• Produce quality reports and updating dashboards with key findings that foster learning and decision-making and share in project cycle management meetings and team meetings.
• Identify, document, and share client feedback to improve services and results for our clients.
• Support deployment of surveys such as baseline and end line, and the commission of evaluations in coordination with colleagues and partners.
• Support the use of standard mobile data technology and online dashboard to enhance timeliness and quality of data collection, analysis and visualization.
• Join and contribute to IRC’s effort in meeting its internal and external accountability commitments through the implementation of sound accountability, client feedback, and response mechanisms.

Human Resources

• Coordinate, lead, mentor MEAL Assistant(s); foster timely and high-quality achievement, and an inclusive and respectful team climate.
• Promote the growth and development of others in IRC teams and partners: present high-quality technical training and learning material for partners, colleagues, and junior staff.
• Participate in the recruitment and onboarding of MEAL Assistants, field incentive workers and enumerators.

Key Working Relationships:

• Position Reports directly to the MEAL Manager.
• Position directly supervises: MEAL Assistants and/or enumerators.

Other Internal and/or External Contacts:

• Internal: Program Managers and Officers, EMR Manager, ICT Officer, Grants fellows and Managers, HR, Senior Field Coordinator.
• External: Beneficiaries, program partner organisations, local and national government

Qualifications

• A technical degree or equivalent in Health Information Management, Statistics, Computer Science, Monitoring and Evaluation or any other relevant field.
• A minimum 1 year of working experience in a related field.
• Possess basic technical knowledge of MEAL approaches and techniques in some or all the following areas: Outputs, Outcome monitoring; Theories of Change, Logical frameworks, Data collection, Basic data analysis, Accountability, Client feedback mechanisms.
• Experience in conducting primary quantitative data collection and data entry.
• Basic proficiency and experience with mobile data collection such as Kobo, COMM Care, DHIS, ODK Collect is required, knowledge of Tableau, PowerBi, or GIS software tools are additional assets.
• Good computer skills in MS Office, especially Excel; and Word – with experience in writing reports.
• Self-motivated and pro-active demeanor with good organization, planning, and analytic skills, including prioritizing work, multi-tasking, and attention to detail.
• Flexibility and ability to work under pressure and in constantly evolving work environments;
• Demonstrated analytical, systematic-thinking, and problem-solving skills are definite assets;
• A strong understanding of accountability and proven ability to build Client Feedback Systems.
• Language English and Kiswahili