NetSuite System Administrator at Phastar

THE ROLE

• As a Technology System Administrator, you will work as a member of Technology team and be a key player in the implementation, support, and ongoing development of Oracle NetSuite and Oracle Open Air.
• You will work with Technology, HR, Finance, PMO Teams, and end users to maintain, design and implement the 2 platforms.  In future phases, configuring and maintaining integrations – possibly using middleware.

Responsibilities
Managing the environment:

• Responsible for the environment and its related connectivity
• Named Contact with Oracle
• Named Contact with System Implementer
• Manage Production and Sandbox environments e.g. refreshing the sandbox as required for testing
• First point of contact in emergency for required maintenance or down time

Trouble shooting

• Provide Oracle expertise utilizing industry experience, business analysis, best practices, and a pragmatic mindset to resolve queries
• Go to person, supporting employees and 3rd party vendors in resolution of technology issues relating to environment and processes

Security and compliance:

• Creating and managing systems permissions, user profiles, and providing access to the System. This covers all workers, vendor access including System Implementers and Oracle
• Ensuring that security permissions are correct to limit access using principle of least privilege
• Segment security may be required between Teams
• Ensuring compliance with local data laws e.g. GDPR

Audit

• Perform regular audit checks

Software updates:

• Manage the bi-annual upgrades, ensuring upgrades do not adversely affect PHASTAR configuration
• Update test scripts/scenarios to keep current, and manage the Functional Team Administrators to ensure any testing is carried out ahead of the upgrade 

Training and Documentation:

• Create and maintain relevant system and process documentation

Connectivity

• Maintain CSVs/APIs/Middleware to ensure any amendments to data mapping is reflected correctly 

Performance:

• Monitor performance and outage time

Data Management:

• Comfortable with managing data and data loads

Qualifications

• 4-5 years of hands-on experience with Oracle NetSuite and/or Open Air
• Efficient in data types, fields, forms, roles and permissions, page layouts, searches / reports, and NetSuite and/or Open Air data model
• Oracle integrations and maintenance
• Experience working within or alongside HR, Finance and PMO functional teams
• Excellent verbal and written communication skills
• Strong analytical and problem-solving skills
• Being able to work near-UK hours (GMT)