Regional Investigations Specialist at Norwegian Refugee Council

JOB DESCRIPTION

The main purpose of this position is to be responsible for supporting and conducting internal investigations in the region, in coordination with the HO Anti-Corruption and Investigation Specialist, Head of PSEA and Safeguarding, and relevant regional and country office staff. The Regional Investigation Specialist will mainly conduct and advise on administrative, internal investigations into allegations of misconduct, but also on other potential violations of NRC’s rules and regulations as needed. The Regional Investigation Specialist is responsible for providing expert advice and to actively contribute to NRC’s wider learning on fraud and corruption risk reduction specifically, but also on other areas such as on PSEA as advised by the technical line

Specific responsibilities

• Assess initial reports of possible misconduct in line with NRC guidelines and support to determine if an investigation is necessary.
• When required, travel to carry out high-quality, internal investigations in country offices in the region or other NRC locations, including documentation analysis, interviews of witness’s and subjects of complaints and other investigative actions. Position may require extensive travel to remote areas with limited amenities.
• In consultation with other NRC regional positions, the HO Anti-Corruption and Investigations Specialist, the HO PSEA Unit, and other relevant Head Office staff, coordinate due process and help promote compliance with NRC polices and processes.
• Prepare regular analysis reports for regional management, the HO Anti-Corruption and Investigation Specialist, and the HO Head of PSEA and Safeguarding, outlining trends and highlighting specific issues related to investigations including corruption, and sexual exploitation and abuse in the region.
• Support in tracking all ongoing incidents, cases, and relevant documentation according to NRC standards via case filing system and online case tracking system.
• Support the operation of whistleblowing and complaint and feedback mechanisms, including appropriate response and follow up with whistle blowers and complainants.
• Train, coach, and mentor country office staff who participate in investigations 
• Contribute to the development of capacity building programmes, including but not limited to Code of Conduct, investigations and Anti-Corruption.
• Roll out capacity building and learning while in country offices.
• Support high risk investigations, offload large caseloads or cover leave/absence in other offices or regions upon request and in line with NRC procedures
• Lead on tracking and follow up of investigations and recommendations with relevant countries based on investigation findings and trends

Generic professional competencies:

• University degree or equivalent in investigations; or significant training and experience in the field of investigations
• Formal training and/or certification in investigative methodology (ACFE, CIP) or significant training and experience in the field of investigations
• At least 5 years investigative experience
• Fluency in written and spoken English

Context/Specific skills, knowledge, and experience:

• Knowledge of the context in the larger Eastern Africa & Yemen region desirable
• Experience with administrative investigations
• Management experience in the humanitarian sector.
• Relevant international work experience, ideally in conflict or post-conflict settings
• Experience in conducting survivor centered approaches when handling cases of sexual exploitation and abuse in humanitarian settings
• Clear ethical focus, high integrity, and ability to confidentially handle sensitive information
• Attention to detail, and ability to manage/support on large number of incidents/cases