Officer, Water Services at Nzoia Water Services Company Limited

NZOWASCO/MD/9/2020/4: OFFICER, WATER SERVICES (LEVEL 4)

Key Responsibilities and accountabilities

Billing

• Review transaction reports and approve them
• Ensure the billing plan has been generated
• Ensure bills are processed in time and delivered to the customers
• Carry out revenue collection and ensure revenue collected is accounted for and banked
• Ensure that the billing system is working well and backups are taken daily and tested
• Ensure that water kiosk operators are billed correctly and money collected is banked
• Develop and implement illegal connection crackdown schedule
• Prepare monthly commercial reports
• Daily monitoring of customers’ accounts starters
• Ensure timely generation of disconnection list

Metering

• Ensure implementation of the metering schedule
• Ensure monthly metering plan is generated
• Ensure that meter readings are accurate, delivered on time and transaction reports generated.
• Ensure that there is reduced number of estimated bills
• Follow up on meter servicing and ensure stalled meters are frequently serviced
• Ensure jointly with the internal auditor that sufficient controls measures have been implemented to prevent fraud and other related malpractice
• Assist in developing the work plan of all commercial activities for region

Qualification and Experience

• Bachelor’s degree in any of the following fields; Economics, Business Administration, and Commerce, or CPA(K), ACCA, Diploma in Marketing
• Management training lasting more three weeks
• 3 years’ experience in a similar position