Operations and Product Associate - JHUB Africa at JKUAT Enterprises Limited

Summary:

• The Operations and Product Associate plays a pivotal role in JHUB Africa's success. This strategic position ensures the smooth operation of our digital innovation hub while driving the development and continuous improvement of innovative products and services.
• You'll bridge the gap between our teams, streamline processes, and champion a user-centric approach to product development that meets the needs of our clients.

Key Responsibilities
Operations Management

• Oversee the day-to-day operations of JHUB Africa, ensuring a seamless and productive work environment.
• Develop and implement efficient operational processes and workflows, fostering collaboration and resource optimization.
• Manage facility logistics, including equipment, space allocation, and vendor relationships.
• Liaise with relevant JKUAT departments and partners to ensure JHUB Africa's smooth integration within the university ecosystem.

Product Development

• Lead the product development lifecycle from ideation to launch, including market research, prototyping, testing, and iteration.
• Collaborate with technical teams (software developers, engineers) to translate product concepts into tangible solutions.
• Define product roadmaps, prioritizing features and release schedules.
• Conduct user research, gather feedback and analyze data to inform product improvements.

Project Management

• Oversee multiple innovation projects simultaneously, ensuring deadlines are met and budgets are managed efficiently.
• Develop and maintain project plans, timelines, and risk mitigation strategies.
• Track progress, identify potential bottlenecks, and implement corrective actions.

Team Leadership

• Foster a collaborative and results-oriented work environment within the operations and product development team.
• Provide mentorship and guidance to team members, motivating them towards excellence.

Qualifications

• Bachelor's degree in Business Administration, Project Management, Computer Science, or related field.
• Minimum 3 years’ experience in operations management, product development, or a similar role within a technologydriven environment.
• Proven experience managing complex projects within a dynamic, fast-paced setting.
• Strong understanding of product development methodologies (Agile, Scrum, etc.)
• Proficient in project management tools and software.
• Excellent organizational, problem-solving, and decision-making skills.
• Outstanding communication and interpersonal skills, with the ability to collaborate effectively across teams.

Desired Skills & Attributes

• Passion for technology-driven innovation with a focus on African solutions.
• Familiarity with design thinking principles.
• Experience working in a startup or innovation hub environment.
• Entrepreneurial mindset and adaptability to evolving priorities