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  • Posted: Jan 25, 2023
    Deadline: Not specified
  • Bolt, previously known as Taxify, is the leading European transportation platform providing ride-hailing and scooter sharing services. The company’s mission is to make urban travel easier, quicker and more reliable
    Read more about this company


    Operations Manager (Kisumu)

    Your daily adventures will include:

    • Managing and supporting the operations team by defining precise local operational processes with a focus on strong operational execution and results
    • Developing strategies to strengthen driver's value proposition to continually grow our supply base, performance, quality, compliance and retention
    • Actively leading and/or supporting expansion across the rest of the country
    • Hands-on supply management - working autonomously and taking initiatives with your team through the stages of fleet acquisition, conversion and activation
    • Analysing data – you will monitor our city operations metrics to ensure marketplace health between all stakeholders Identifying trends, risks and improvement opportunities on a local level that may impact the business
    • Advising and closely collaborating with HQ teams such as Product, Legal or Marketing to develop and execute key initiatives that drive growth and efficiency
    • Taking ownership of Bolt's growth by ensuring both local operations and HQ teams support and collaborate actively with each other to meet business goals

    What we are looking for:

    • You have 4+ years experience in a high-growth environment.
    • Experience in consulting and business development will be an added advantage.
    • You have a strong sense of ownership with a hands-on approach.
    • You are a hustler, not stopping after several obstacles a day.
    • You are passionate about new technologies and ride-hailing.
    • You are highly analytical and have a data-driven mindset with excellent numerical skills.
    • You are a strong leader and collaborator with excellent negotiation and communication skills (both verbal and written) in English and Swahili.
    • You are comfortable with developing analytical and decision frameworks to support your strategies and decisions.

    ​​​​​​​You will get extra credit for:

    • Experience in the sharing economy, transportation industry, tech, startups or a dynamic high-growth company
    • Experience in product launches or running a business

    Method of Application

    Interested and qualified? Go to Bolt on to apply

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