Operations Officer Payments (Funds Transfer) at I&M Bank

The role holder will be responsible for timely and efficient Processing of incoming and outgoing transfers via DMS/Core Banking System or swift system within set deadlines in accordance with procedures, CBK policies and international regulations.

Primary Responsibilities:

• Transaction processing
• Processing outgoing RTGS/EAPS /TTs Payments
• Processing KRA/ITAX payments via CBS
• Processing Payments from I & M RW, TZ, Commerze Bank and Bank One payments
• Re-Processing failed RTGS from Channels.
• Checking CBK Reconciliation report on daily basis to advice unpaid /Failed RTGS to branches and assist in reprocessing where necessary.
• Responding to queries on outgoing items/incoming items from foreign and local banks. Which involves providing additional details on outgoing funds and confirming application of incoming funds.
• Investigating items appearing in the Nostro Reconciliations with the aim of clearing relevant items or advising finance department and the relevant department of items not pertaining to Fund Transfer.
• Confirming of Drafts issued from the DD issued report and advising the same to the relevant correspondent Banks via MT199.This includes following up with issuing branches for drafts not forwarded to Funds Transfer. Transfer of stale drafts from Nostro to internal accounts
• Claiming transactional charges from correspondent banks for incoming TT’s earmarked as such. This involves retrieving incoming advises with Charges detailed as ‘OUR ‘and initiating a swift message to claim the same. Upon payment the charges are also posted in the CBS.
• Recovery of claims of correspondent bank charges from the relevant customer accounts involving checking the Nostro Statements, retrieving the customer request and posting the same charges to the CBS.
• Retrieval of SWIFT MT299 advices, liaising with branches for validation of the details and response to CBK.
• Filing and archiving of the department’s documents and preparation of end month statistics and metrics reports and daily returned/unpaid items report

Education

• Bachelor’s Degree in a Business-related field from a recognized university.

Skills & Competences

• Computer skills esp. typing skills
• Accuracy and keen to detail
• Excellent communication and organizational skills.
• Thorough knowledge of Banking operations
• Proactive and Self-driven
• Team-Player
• Time management skills
• Ability to work under pressure
• Interpersonal skills