Operations & Pricing Technical Manager at Old Mutual Kenya

Job Description

The main aim and purpose of the role is to ensure accurate and timely Pricing for all funds namely OMLAC, OMLAK and all Unit trust fund. The role is responsible for managing the Daily and weekly pricing and ensuring that all customers receive a consistently correct pricing and service by effectively managing the Pricing docket. Where staff supervision is required, incumbent must develop all available resources (staff, systems, processes) and ensuring that a high-performance culture becomes entrenched in the team. This role shall require liaising with internal and external clients to ensure all basic requirements have been met.

• Review the current pricing processes to ensure effectiveness and quality standards.
• Implement new processes where none are in existence.
• Provide training/training support for new and existing personnel where necessary
• Coach new and existing personnel.
• Ensure all Pricing processes are documented, and changes are updated.
• Ensure processes are inclusive of all regulatory requirements.
• Monitor system performance and recommend modifications so that unit can take best advantage of information systems technology to meet the unit’s goals and objectives.
• Take up and deliver on any other activities/projects that may be delegated by management.
• Ensure standardised processes are in place and service and quality standards are being adhered to.
• Collaborating with others to achieve personal and team objectives.
• Achieve results through personal efficiency.
• Team player to ensure delivery of team objectives.
• Identify, manage, and minimise risks/control breaks on the Pricing process
• Escalate risks/control breaks to management when identified.
• Prepare for audits, assist in the development of management actions for audit issues, and implement the same within set timelines for all pricing.
• Ensure pricing compliance to all regulatory requirements and internal policies.
• Ensure no gaps in pricing and be held accountable for any claims and/or errors that impact financials and customer claims.
• Maintain relationships with relevant departments.
• Builds and maintains relationships with intermediaries and brokers.