AddressFamily Bank Towers, Muindi Mbingu Street, P.O Box 74145-00200, Nairobi, Kenya
About Family Bank Ltd
Family Bank (formely Family Finance Building Society) was registered as a Building Society in October 1984 in Kenya, under the Building Societies Act and commenced operations in the early 1985. Family Bank converted into a fully fledged bank in May 2007 and the main driver for our conversion was the... read more need to offer a wider range of products and services to our customers.
Job Purpose:
Responsible for handling customer requests, inquiries, escalating and following up as necessary, to ensure that highest standards of quality customer service are always achieved.
Ke
Job Purpose:
Digital Channels Officer will be responsible for Championing uptake of DFS products while ensuring exceptional relationship management for retention.
Responsibilities:
Recruit
Job Purpose:
To ensure the highest standards of service delivery, operational excellence, and risk management in custodial services, while driving revenue growth and maintaining full regulatory
Job Purpose:
The holder will assist in providing an independent review of operational and reputation risk management by monitoring and analysing operation activities in the bank to ensure the expos
Job Purpose:
The purpose of the role is to build and sustain a rapport with SACCOS - Saving and Credit Cooperative Societies. The key responsibility being; customer acquisition, retention and incom
Job Purpose:
The role holder is responsible for bancassurance business growth and development to generate revenues to support the Bancassurance growth strategy.
Key Responsibilities:
Key Responsibilities
Technology deliverable
Design and Develop, and continuously improve, of the Bank’s Integration Platforms (ESB and SOA)
Design, Build & maintain infrastructure
The ideal candidate will be responsible for creating, installing and managing our databases. You will ensure optimal database performance by analyzing database issues and monitoring database perfor
JOB PURPOSE:
The Facilities and properties Manager will be responsible for the overall management, maintenance and optimization of the bank's facilities. This role includes overseeing repairs,
About the job
Oversee daily receiving and inspecting process of all incoming deliveries to ensure that they conform to specification in terms of quality and quantity.
Oversee Verification of s
Job Purpose:
To be an effective liaison between corporate customers and the bank on all customer financial needs to facilitate growth in the portfolio in order to maximize the bank’s revenue.
Reporting to:Branch Manager
Job Purpose:
Responsible for assessing the creditworthiness of loan applicants, analyzing financial data, and making recommendations regarding credit approvals or
Job Purpose:
To formulate and implement strategic initiatives to drive new business growth and increase market share. Monitor branch performance, manage portfolio risks, and ensure compliance wi
Job Purpose:
The objective of this role is to drive the adoption of the bank’s digital solutions including but not limited to mobile banking among our customers and in the market. The role
Job Purpose:
The Acquiring Manager is tasked with overseeing the acquisition process for new clients or customers. This involves developing and implementing strategies to identify potential clie
About the job
Oversee the daily receiving and inspecting process of all incoming deliveries to ensure compliance with quality and quantity specifications.
Coordinate the verification of sample
Job Purpose:
The Relationship Manager - Trade Finance will play a pivotal role in driving the growth of our Trade Finance business. The successful candidate will be responsible for prospecting a
Job Purpose:
Providing innovative, responsive, and effective internal forensic and investigation services designed to add value and assist management in achieving the Bank’s Strategic, operat