Operations Specialist at Flexi-Personnel

• Knowing your market best, you will act as the face of Uber towards the fleet partner base. You will help fleet partners navigate local challenges, regulatory complexity and the day-to-day challenges in a growth business.
• You will have a direct impact on your market’s growth, setting and implementing the growth strategy and working closely with cross-functional teams to overcome any challenges you may encounter.

Candidate Roles.

• Supply Acquisition: Plan and acquire Uber Moto supply for the cities we operate in by working with existing and new fleet partners.
• Fleet Partner Relationships: Develop and manage relationships with our current fleet partners and help them grow with Uber. Build and drive engagement through various channels.
• Data analysis: develop a deep understanding of users & partners through data and identify segments we want to strategically focus on fixing. You will be responsible for building data driven recommendations to support strategy for Kenya.
• Build and implement plans to retain / scale our driver / rider base across new and existing markets working closely with teams across the business, including Global and Regional Ops, Product, Marketing and CRM.
• Work with Regional Ops and Product teams to identify engagement initiatives we want to scale across the region to drive additional value to our drivers / riders.
• Cross-functional collaboration: many solutions will require the support of other teams, such as product fixes, marketing, or CRM-supported campaigns. You will need to work across many teams to achieve your goals. 

Basic Qualifications.

Experience.

• 3+ years of experience in the tech, shuttle/charter, logistics, or freight industries.
• The ability to clearly communicate and present information to stakeholders across all levels of the business.
• Strong business and operational acumen as well as critical problem-solving skills.
• Proactive and creative solutions-driven approach, with a ‘get it done’ attitude.
• Strong attention to detail and organizational skills.
• SQL intermediate/advanced skills.
• Proficiency in Excel/Google Sheets with the ability to help visualize data for customer and internal presentations.
• Prior experience in operations, logistics, business development, customer sales, procurement is a plus.