Operations, Strategy & Enablement Program Lead at M-KOPA Solar

As the Strategy & Enablement Lead, you will be a central point of coordination within the People team, supporting the leadership team and monitoring a program of activities critical to our organisation's success. This role reports directly to the Chief People Officer and involves managing strategic programs and initiatives, driving operational excellence, and making a meaningful impact across the organization.
Core Responsibilities

• Design, implement, and optimise processes across the People function/business to improve agility and accelerate innovation.
• Develop and maintain a comprehensive understanding of market trends, competitive landscape, and customer needs to inform strategic decision-making.
• Develop and implement performance metrics and KPIs to measure the success and effectiveness of new initiatives.
• Drive a culture of continuous improvement and innovation within the team, fostering a collaborative and results-oriented environment.
• Coordinate with the Executive team, SMT, GMT and other Strategy & Operations Staff, to ensure the successful delivery of key strategic projects across the organization.
• Cultivate a positive team environment, mentor team members, and spearhead efforts to build a best-in-class, results-driven performance culture.
• Serve as the CPeO's and HRLT team's 'go-to' for ad-hoc strategic requirements, intellectual sparring, and future initiatives.
• Lead on internal People Related Communications Strategy & Content Creation.
• Serve as a key advisor and lead preparation for meetings, presentations, and organisational planning.
• Support the CPeO with administrative-related tasks.
• Develop and manage departmental budgets, working closely with the CPeO, HRLT and Finance teams on forecasting.
• Oversee administrative processes, vendor relationships, and regulatory compliance to ensure smooth day-to-day operations.

Requirements

• Bachelor's degree in Business, Psychology, Economics, or STEM-related field.
• Proven experience in program management, with a track record of successfully leading complex initiatives from inception to completion.
• Strong data analytic skills and ability to make data-driven decisions.
• Proven experience in leading and managing cross-functional teams.
• Experience within a fast-paced organisation, comfortable with ambiguity and driving change.
• Strong leadership and people management skills with the ability to manage senior stakeholders.
• Financial acumen and experience managing budgets, resources, and financials associated with strategic programs.
• Change management expertise, with the ability to drive organizational change and facilitate adoption of new processes and technologies.
• Demonstrated business acumen and strategic thinking, with a track record of developing and executing growth initiatives that deliver measurable results.
• Exceptional analytical skills, with proficiency in SQL and Excel required and proven ability to derive actionable insights from complex datasets.
• Excellent written communication and presentation skills, with the ability to distil complex concepts into clear and compelling narratives.

Desirable Experience

• Experience in a Start-up/scale-up, FinTech or a similarly regulated industry.
• HR project experience