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  • Posted: Oct 10, 2025
    Deadline: Not specified
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  • Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language barriers, a strong work ethic, in the same time zone, mirroring...
    Read more about this company

     

    Operations Supervisor

    Key Responsibilities

    • Lead and mentor a team of agents
    • Address absenteeism and performance issues constructively
    • Monitor KPIs and SLAs to ensure operational excellence

    Skills & Qualifications 

    • Deep understanding in the BPO industry
    • English B2+/C1
    • Proficiency in data analysis and reporting tools
    • Experience with CRM, ERP, and scheduling platforms
    • Work Schedule: ON-SITE Royal Offices, Mogotio Road, Westland
    • Full-time (45 hours/week) | Full availability required

    Check how your CV aligns with this job

    Method of Application

    Send your resume to:
    Email: kevin.guzman@solvoglobal.com

    Build your CV for free. Download in different templates.

  • Send your application

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