Operations Supervisor at Solvo Global October, 2025

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- Operations Supervisor at Solvo Global
Posted: Oct 10, 2025

Expires: Not specified

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Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language barriers, a strong work ethic, in the same time zone, mirroring...
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Operations Supervisor
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience
- Location Nairobi
- Job Field Project and Program Management
Key Responsibilities
- Lead and mentor a team of agents
- Address absenteeism and performance issues constructively
- Monitor KPIs and SLAs to ensure operational excellence
Skills & Qualifications
- Deep understanding in the BPO industry
- English B2+/C1
- Proficiency in data analysis and reporting tools
- Experience with CRM, ERP, and scheduling platforms
- Work Schedule: ON-SITE Royal Offices, Mogotio Road, Westland
- Full-time (45 hours/week) | Full availability required
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Email: kevin.guzman@solvoglobal.com

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Operations Supervisor at Solvo Global

Operations Supervisor

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