Oracle EBS Functional Support at Pwani Oil

About the job

Job Description

We have an exciting new role for an Oracle Functional Support to work as part of ICT Dept. Working as part of a team, the primary role will be the functional support of Oracle e-Business Suite applications across a wide range of EBS modules.

Daily tasks include:

• Provide day to day application support for a variety of users.
• Requirements gathering and documentation for business changes.
• Work with technical consultants to deliver users and internal project requirements.
• Liaise directly with users to ensure all requests for change are properly designed, assessed, prioritized, and managed through to completion.
• Identifying persistent problems and work with key stakeholders to address the root causes.
• Perform customization and Personalization Oracle Applications Reports, Interfaces, Conversions, Extensions and Workflows to conform to new Business Requirements. This includes writing, coding, testing, and analyzing the technical objects within Oracle Applications in support of the business function.
• Providing end user application and functionality training.
• Creating test plans and coordinating testing with the different stakeholders.
• Assist in defining and optimizing simple yet effective business processes and drive change within the organization through negotiation and consensus-building.
• Help ensure that Digital Automation initiatives follow the proper planning, scheduling, and management processes.
• Assist with risk management and change management on projects.

Skills

• Experience in Oracle EBS R-12 development Standards
• Solid Oracle Technical foundation/familiarity with Oracle EBS R12 data models
• Experience with Oracle RDBMS 11g
• Programming skills using SQL*PLUS, PL/SQL
• Development Tools-TOAD/SQL Development experience
• Familiarity with Oracle Workflow builder 2.6
• Development Tools-TOAD/JDeveloper/SQL Developer
• Prior Forms Personalization experience
• Ability to produce Oracle Reports, Forms development experience in Oracle EBS environment
• Experience with XML Publisher 5.6.2
• Prior interfaces/Integration experience in one or more modules in Oracle EBS
• Experience in working with Oracle Support in trouble shooting and resolving issues

Qualifications

• A minimum of 2 years’ experience as an application support analyst or similar role.
• Experience in Oracle implementations and/or upgrades
• Previous experience as a user of any or all: Oracle Payables, Payments, Receivables, Cash Management, General Ledger, Discreet Manufacturing, Fixed Assets, advanced inventory
• Must have valuable experience translating business requirements and design into functional solutions
• ITIL process Knowledge
• Experienced in the extraction of key data for reporting using Development Tools-TOAD/SQL Development experience