Organization Effectiveness & Change Specialist at Safaricom Kenya

Brief Description

• Reporting to the CoE Lead, Organization, Effectiveness & Change, the purpose of this role is to provide deep functional knowledge, thought leadership, advisory and implementation support on agile leading best practices in Business Transformation & Integration, Organization Design & Analytics, Change Management, Culture, Engagement, People Model & Organizational Health and Job Design and Evaluation.

Responsibilities

• Drives organization effectiveness & change by championing an agile mindset, continuous improvement and ensure adherence to agile leading practices.
• Contributes to Organization & Change strategy development and delivers operational support and agile best practice sharing.
• Champions organization effectiveness, culture & the related change programs to support the achievement of company objective and improve change management capability within the organization.
• Anchors organizational analytics, management and reporting to ensure alignment to strategic organisational metrices and productivity measures.
• Contributes to Organization & Change strategy development impacting people and deliver operational support for execution.
• Builds change awareness and understanding through constructive and challenging dialogue within the HR and business community.
• Champions and drives implementation of an agile people operating model.
• Aligns functions to mission through proactive and continuous diagnosis of organizational effectiveness and designing and implementing sustainable agile organizational operating models.
• Assesses the organisation’s spans and layers, supervisory burden, and organizational networks and provides deep insights into the agile ways of working to drive organisational efficiency.
• Conducts regular audits existing operating models and designs and recommends changes to make the organization more productive and efficient.
• Co-creates agile job profiles with process owners and subject matter specialists.
• Updates the organisation’s job matrix, nomenclature and evaluates roles as required.
• Analyses current workforce and determines future needs with domain/business leads to enable mission delivery through effective strategic manpower planning & reporting to ensure efficient and effective utilization of resources.
• Tracks and monitors efficiency structure and cost metrics on monthly basis. 
• Takes ownership of the implementation of key elements of the HR calendar and to lead on the development and implementation of Organization & Change projects and initiatives.
• Provides expert advice, interpretation and guidance on policies, agile practices, and processes regarding Organization & Change, to identified customer groups.
• Build understanding, skill sets and competencies in Organization & Change within the Business Partner, HR and Line Manager communities.
• Develop initiatives to drive organizational change, follow up and provide expert input on organizational change programs.
• Provide organizational effectiveness expertise and coaching to middle-management. 
• Track and monitor efficiency structure and cost metrics.
• Steer in creation and mapping of Organization Effectiveness and Change processes which improved effective agile operations.
• Work closely with HRBPs and digital teams to drive agile agenda in the Organization.

 
QUALIFICATIONS

• Bachelor’s Degree and Higher National Diploma in HRM
• Extensive experience managing large scale projects and delivering structure change.
• Have good stakeholder management skills is essential
• Organizational and change practice preferred