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Jambojet, a brand of Kenya Airways, is Kenya's first low-cost airline. Operating from Jomo Kenyatta International Airport in Nairobi, Jambojet has set to revolutionize the way you travel by opening up the skies for all to fly for less. We aim to provide affordable air travel because flying really is for everyone. What’s more, Jambojet has a wide variety...
We are hiring a strategic Passenger Services Officer to drive initiatives to boost customer loyalty and champion service excellence. This role requires a Bachelor's degree in Hospitality and 5+ years of experience in the service industry. You will be responsible for expertly balancing operational efficiency with premium service, managing critical feedback, and defining the entire ground experience in a highly regulated aviation environment.
Apply by November 12th, 2025, to shape our customer journey.
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