Payment Operations Intern at CarePay Ltd

KEY DUTIES AND RESPONSIBILITIES

• Assist in processing basic payment transactions 
• Perform reconciliations (e.g. provider till operations, exit processing, technical support to users of wallet products)
• Maintain payment records and support data entry/documentation
• Extract simple data queries via Metabase/Snowflake
• Prepare reports on payment activities or KPIs
• Monitor dashboards and flag areas for attention 
• Provide administrative support to the team, including data entry and document management
• Escalate any issues outside predefined SOPs 

EDUCATIONAL QUALIFICATIONS, KNOWLEDGE & KEY SKILLS, AND COMPETENCIES

• Bachelor’s degree (ongoing or final year) in Finance, Business, Data Analytics, or related field
• Basic Excel skills; exposure to SQL is an added advantage
• Strong attention to detail and willingness to learn
• Interest in fintech, payments, or digital financial systems
• Accuracy and attention to detail
• Basic analytical skills
• Willingness to learn and follow SOPs
• Good communication and teamwork