People and Culture Intern at Mercy Corps

The Program / Department/Team

The People and Culture(P&C) department responsible for providing effective HR policies, procedures, and people-friendly guidelines and support within Mercy Corps Kenya, regional and global teams based in Kenya. This includes but is not limited to lead the support on talent acquisition & development; employee engagement coordination; country wide training & learning management; compensation & benefits administration; country wide performance management oversight; disciplinary & grievance handling; staff data management; staff disengagement management and third-party service provision management.

The Position

The Intern – People & Culture will primarily be based in Nairobi, with a focus on supporting and learning of the P&C systems and processes. The intern will ensure People and culture records are accurate, accessible, compliant, and securely managed while supporting efficient People and Culture operations

Essential Job Responsibilities

RECORDS MANAGEMENT SUPPORT

• Organize staff files (physical & digital) for easy retrieval.
• Ensure staff files are organized and complete per audit requirements.
• Ensure all statutory documents/policies are signed and in staff files
• Sort, label, and file physical documents (employee records, forms, contracts) in designated personnel files.
• Electronically upload/scanned documents to Mercy Corps HCM or digital repositories with correct naming conventions
• Receive new hire paperwork, benefits enrollment forms, etc., and route for processing before filing.
• Track pending documents requiring signatures/completion.
• Digitally move files to designated archive folders/systems, ensuring accuracy
• Maintain a log (spreadsheet/database) of archived boxes/files with location
• Verify the presence of mandatory documents in personnel files
• Identify missing, misfiled, or outdated documents.
• Accurately input basic in HCM related to filing/archiving.
• Assist with digital file organization within P&C system
• Strictly adhere to data privacy regulations and company policies

ON BOARDING AND OFFBOARDING PROCESSES SUPPORT

• Support the preparation of orientation schedules for new staff members.
• Assists track the onboarding process to ensure it is done to completion
• Ensuring staff receive complete orientation pack on arrival
• Ensuring staff are fully oriented within one month of reporting.
• Any other duties assigned in the People & Culture Department.

SAFEGUARDING RESPONSIBILITIES 

• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Supervisory Responsibility

None

Accountability

Reports Directly To:   People & Culture Officer

Works Directly With: The People & Culture Team, Department/Program managers/coordinators,  

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

• Bachelor’s degree in human resources management, social sciences or equivalent
• A member of IHMR/Certified Human Resources Practitioner – Kenya is strongly desirable
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office applications/Computer skills.
• Confident, articulate, detail-oriented and organized
• Team Player, Ability to multi-task, Enthusiastic and ready to learn
• Passionate about serving vulnerable people, especially children
• Able to work within a multi-cultural environment