People Operations, Strategy, Data & Enablement Lead at M-KOPA Solar

Role Overview 

• As the Strategy & Enablement Lead, you will be a central point of coordination within the People team, supporting the leadership team and monitoring a program of activities critical to our organization's success. This role reports directly to the Chief People Officer and involves managing strategic programs and initiatives, driving operational excellence, and making a meaningful impact across the organization. 

Core Responsibilities 

• Design, implement, and optimize processes across the People function/business to improve agility and accelerate innovation. 
• Develop and maintain a comprehensive understanding of market trends, competitive landscape, and customer needs to inform strategic decision-making. 
• Develop and implement performance metrics and KPIs to measure the success and effectiveness of new initiatives. 
• Drive a culture of continuous improvement and innovation within the team, fostering a collaborative and results-oriented environment. 
• Coordinate with the Executive team, SMT, GMT and other Strategy & Operations Staff, to ensure the successful delivery of key strategic projects across the organization. 
• Cultivate a positive team environment, mentor team members, and spearhead efforts to build a best-in-class, results-driven performance culture. 
• Serve as the CPeO's and HRLT team's 'go-to' for ad-hoc strategic requirements, intellectual sparring, and future initiatives. 
• Lead on internal People Related Communications Strategy & Content Creation. 
• Serve as a key advisor and lead preparation for meetings, presentations, and organizational planning. 
• Support the CPeO with administrative-related tasks. 
• Develop and manage departmental budgets, working closely with the CPeO, HRLT and Finance teams on forecasting. 
• Oversee administrative processes, vendor relationships, and regulatory compliance to ensure smooth day-to-day operations. 

Requirements 

• Bachelor's degree in Business, Psychology, Economics, or STEM-related field. 
• Proven experience in program management, with a track record of successfully leading complex initiatives from inception to completion. 
• Strong data analytic skills and ability to make data-driven decisions. 
• Proven experience in leading and managing cross-functional teams. 
• Experience within a fast-paced organisation, comfortable with ambiguity and driving change. 
• Strong leadership and people management skills with the ability to manage senior stakeholders. 
• Financial acumen and experience managing budgets, resources, and financials associated with strategic programs. 
• Change management expertise, with the ability to drive organizational change and facilitate adoption of new processes and technologies. 
• Demonstrated business acumen and strategic thinking, with a track record of developing and executing growth initiatives that deliver measurable results. 
• Exceptional analytical skills, with proficiency in SQL and Excel required and proven ability to derive actionable insights from complex datasets. 
• Excellent written communication and presentation skills, with the ability to distil complex concepts into clear and compelling narratives. 

Desirable Qualifications 

• Experience in a Start-up/scale-up, FinTech or a similarly regulated industry. 

Personal Qualities 

• High degree of initiative with a proactive approach to problem-solving. 
• Exceptional written communication and interpersonal skills, with the ability to influence and build relationships at all levels of the organisation. 
• Highly organised, able to prioritise and manage multiple tasks simultaneously. 
• Ability to adapt and thrive in a fast-paced environment. 

Additional Information 

• Frequent travel to regional offices will be required.