Pet Handler at Crystal Recruit

Roles

• Run and maintain the Pet Register, keeping it up to date
• Open Pet folders (physical files) & also open pet files (digital files on the computer)
• Liaise with various airlines, obtain freight rates & service details & make bookings
• Learn Import & Export documentation requirements and procedures
• Maintains contacts and good relationships with Pet boarding facilities
• Liaise with all Priority Pets staff & associated Worldwide Movers staff
• Learn & assess Pet's safety & security within pet travel containers including measurements and with airlines in airport warehouses & onboard aircraft.
• IATA carriers labeling requirements for pet travel carriers, feeding & water instructions
• Ensure that the pet travel carriers in storage are maintained & kept in good condition & pet stock is updated.
• Ensure that materials required to facilitate work are in stock including labels, feeding, water bowls, and absorbent material - stocks ordered on time and available for use.
• Liaise with our carpenters on pet travel container materials, locks, and hinges, which are available.
• Liaise with Vet Department officials at the airport and at HQ Kabete when required.
• Ensure that documentation needed to facilitate imports or exports is available with pet files & folders updated with relevant copies & relevant approvals are obtained in a timely manner.
• In liaison with the Priority Director and Customs department, ensure that relevant entries & permits are ready in a timely manner.
• Are responsible for ensuring that our Services are constantly upgraded in line with IATA and
• IPATA standards by keeping up to date with the Live Animal Regulations (LAR & IATA)
• Client visits to measure pets for a pet travel container
• Deliver or collect a pet cage or required documentation to clients
• Deliver a pet (import) or collect a pet (export)
• Oversee private vet visits
• Visit the Airport Vet or Veterinary Department Kabete when required.

Requirements

• A Valid driving license
• Airline Cargo Qualifications & Experience
• Veterinary Qualifications from a recognized University
• Vibrant Personality.
• Attention to detail and follow-up of matters
• Good communication abilities
• Good time management
• Excellent Customer Service skills
• Ability to negotiate and persuade
• Proactive & takes initiative.
• Must be very keen to detail.
• Team Player.