Phlebotomist at Avenue Healthcare

Job Objective/Purpose

• Ensure provision of high-quality laboratory diagnostic services in the hospital as defined by Avenue Healthcare’s policies, protocols, procedures and standards. 

Key Responsibilities

• Confirm and identify patients correctly in accordance with Avenue Group policies and procedures.
• Collect and handle samples carefully, following infection control and lab procedures strictly and precisely in accordance with Avenue Group policies and procedures.
• Correctly labels the collection containers with pertinent patient information in accordance with Avenue Group policies and procedures.
• Ensures that all collection instruments and environments are sterile.
• Draws urgent samples immediately for processing in accordance with Avenue Group policies and procedures.
• Maintains a clean and presentable collection point /phlebotomy area.
• Timely and accurate billing of laboratory services.

Stock management:

• Do daily/spot stock counts of lab supplies and report shortages to the Lab Superintendent.
• Proper storage of lab supplies.
• Conduct phlebotomy procedures on blood donors in accordance with Avenue Group policies and procedures.
• Ensure that Avenue corporate governance policies are adhered to.
• Prevent, detect and report any fraud or criminal activity
• Fully implement audit recommendations and attain satisfactory ratings in subsequent audits,
• Record all sentinel incidents/events and report to the Laboratory Superintendent within 24 hours using the provided tools.
• Infection control;
• Maintain infection control standards in the phlebotomy area.
• Observe proper disposal of medical waste.
• Disinfection of laboratory surfaces with the right disinfectants
• Observe and practice high quality of service through effective communication, prompt feedback and escalation of any unresolved issues to the Laboratory Superintendent.
• Maintain patient privacy and confidentiality at all times.
• Ensure adequate knowledge of all Avenue policies, procedures and systems as outlined in the HRMIS.
• Prevention of lab related errors by following the laid down policies and procedures on sample handling during pre-analytical and post-analytical phases of testing.
• Any other duty as assigned by your immediate supervisor in line with the job description

Personal Specifications

• Certificate in Phlebotomy
• 2 years’ experience
• Excellent interpersonal and communication skills
• Attention to detail
• Result Oriented
• Customer focus
• Reliable