Physician Engagement Associate (PEA) at mPharma

Position Description

The PEA works within the Health Services team to support Patient Support Programs mainly via directly engaging with Healthcare Professionals (HCPs) in healthcare facilities (hospitals and clinics) to introduce Patient Support Programs (PSPs). This role entails building and managing physician relationships and marketing benefits of PSPs.

Key Responsibilities

The roles specific tasks will include:

• Leading in the development of marketing and engagement plans on mutti and the Patient Support Programs and communicating benefits to specialist physicians and encouraging them to refer their patients to the support program. 
• Mapping and developing professional relationships with healthcare professionals in assigned therapeutic areas and target facilities
• Participating in seminars and events in partnership with pharmaceutical companies that target specific HCPs to pitch mutti and PSPs 
• Developing and maintaining a database of HCPs in different therapeutic areas that are important sales channels for Mutti.
• Facilitating and/or organizing facility engagements and contract signing for PSPs involving participation of hospitals and external pharmacies
• Routing medication requests and general queries to the mutti delivery service and call center.
• Tracking and reporting on PSP drug dispensations and notifying relevant responsible parties of low PSP stock levels
• Overseeing the management of regional holding facilities and performance of  monthly stock and payment reconciliations
• Assessing and reporting feedback from HCPs and patients to the Global PSP Lead to improve delivery of PSPs.
• Documenting and reporting all adverse events to PSP medications through the appropriate channels within the stipulated timeline as specified by the pharmaceutical company.
• Performing any other assigned task pertaining to the role

Our ideal candidate

• Strong interpersonal skills to network with new people and develop business relationships with a wide variety of stakeholders
• An entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality medicines
• A strong work ethic and a proactive “can do” attitude that requires minimal supervision
• Fluent English with excellent writing, verbal, analytical, and organizational skills
• Proficient in Microsoft Office Suite, specifically Excel.
• Strong project management background. 
• Strong interpersonal skills to network with new people and develop business relationships with a wide variety of stakeholders
• A self-starter who can multitask while consistently producing high quality deliverables for a diverse set of concurrent initiatives.
• Experience working as a medical sales representative would be an advantage
• A good understanding of the local healthcare terrain

Qualifications

• Bachelor’s degree in healthcare administration or any health related field.
• 3+ years of professional experience