PMERL and Salesforce Functional Admin Specialist at Plan International

The Opportunity

As part of the Monitoring Evaluation Research and Learning (MERL) Department, your primary role as the PMERL and Salesforce Functional Admin Specialist is to understand, maintain, advise on and troubleshoot the Salesforce, Vera, Taroworks and OpenFN, tools which comprise a system known as “PMERL” from an M&E  functional utilisation perspective.  Your role will be pivotal in ensuring utilisation, governance and application aligned to PM and M&E frameworks and operating standards and procedures.  You will work closely with both the Y.O.D.A. Programme and IT operational teams who support PMERL from an IT perspective as well as leading engagement with third-parties working to support the platform.

The following are essential for success in this role;

• Qualification as a Salesforce Certified Administrator
• Proven experience in supporting programme and project delivery (programme effectiveness) and M&E through Salesforce systems in a large and matrix organisation, ideally in an INGO/NGO
• Knowledge of programme and project management (programme effectiveness) and ideally Monitoring & Evaluation (M&E) operations, principles, practices and processes.
• Experience in business process design and mapping.
• Ability to understand programme and project management (programme effectiveness) and M&E workflow and lateral processes, understand where to probe for inefficiencies and clarity and to lead these discussions with the organisation.
• Experienced in the use of reporting tools to develop standard and ad hoc reports.
• Excellent understanding and application of MS Excel, Visio
• Experience in setting metrics and analytics and the ability to analyse data for operational and strategic decision-making

Closing Date: 14th July 2022