Policy Administrator at Cannon General Insurance (K) Ltd

PURPOSE OF THE ROLE

Reporting to the Assistant Manager – Life Underwriting – The Policy Administrator will play a key role in servicing corporate group life clientele with the aim of retaining existing business and introduction of new schemes.

PRIMARY Duties & Responsibilities

• Evaluate and Analyze insurance applications against set criteria to determine the client's risk to the business.
• Timely recommendations on client's application and advise on their approval or rejection based on set criteria.
• Contact relevant stakeholders to obtain relevant information required in client's application.
• Prepare competitive quotations in line with the company provided guidelines and maintain a register of the conversion rate provided.
• Issue policy endorsements, billing and updating of scheme reconciliation schedules.
• Timely circulation of medical compliance registers.
• Perform timely and accurate scheme reconciliation of reinsurance accounts.
• Observe strict adherence to cash and carry rule and/or company credit control policy.
• Communication of renewal terms to the clients and/or broker.
• Preparation of medical letters for new entrants of schemes.
• Perform accurate and timely premium allocation as per company set TAT’s.
• Medical Underwriting.
• Prepare reinsurance schedules for scheme movements.
• Provide quality service to all clients and maintain detailed records of policies underwritten and decisions made.
• Respond to all client’s queries and ensure all issues raised are solved within the set timelines.
• Process all relevant payments.
• Any other duty as may be assigned by the management from time to time.

Qualifications and Experience

• Bachelor’ degree in insurance related field
• ACII/ IIK qualification
• Over 3 years of experience in a similar Life Insurance role

Required skills and Competencies.

• Good communication and customer service skills
• In-depth knowledge of Life Assurance products
• Good understanding of Life Insurance laws, practices, and regulatory requirements in Kenya.