Port Operations Manager at CMA CGM

Main tasks and Responsibilities:

• Improve interdepartmental communication especially between Operations, Cargo readiness, Logistics and Export Documentation as well relationships with Port Authorities and CMA CGM Kenya.
• Improve response time for queries related to port operations matters.
• Ensure costs related to operations are reduced, closely followed up and documented. Not omitting restow and charges related to BBK and OOG during loading and discharging operations.
• Ensure weekly follow up on all idle units at port- IDF, TDF, TDM, XRX and MRX.
• Manage partners slots and ensure VSA are strictly adhered during loading operations.
• Ensure idle times after operations are reduced to 1 hour and a maximum of 2 hours on exception basis.
• Manage the flow of information between the agency, vendors and SSC to ensure all PCR are correctly closed and within 72 hours after vessel departure as per Group’s procedure.
• Ensure AGW is sent to vessel planners for planning latest 24 hours before declared ETA of the vessel and maintain a cut off time for export cargo.
• Ensure accurate departure reports are being sent latest 12 hours after departure for ASEA and JEDDEX 2, six hours maximum for SWAX, NOURA, ZNZFEED and 3rd party feeder services.
• Teach, coach and mentor the team that they become conversant with group’s tools i.e., LARA, LARA CARGO, LISA, PRS, MACS3 and shiptracking and tackling port related issues and husbandry with minimal supervision.
• Work closely with the team and manage invoice approval process and communication flow between operations and finance, SSC as well as vendors to ensure all invoices are correctly screened and either approved or declined within 24 hours from date of submission.
• Follow up on all final disputes and claim matters between CMA CGM and KPA and ensure an amicable solution is in place for the interest of the Group.
• Lead the team by promoting group’s best practices and positive attitude in solving problems opportunities for the different services calling Kenyan ports.
• Any other duties assigned.

Skills and Qualifications:

• Qualification in Maritime Studies (Including Nautical Studies, Maritime Business) Bachelor's Degree or equivalent.
• At least 5 years previous experience as a Port Operations Manager or similar position.
• Proven ability to work on own initiative and build good working relationships
• Professional and methodical approach to work.
• Excellent negotiation, listening, probing and closing skills.
• Communication - Ability to convey, receive and share information to ensure mutual understanding internally and externally across all levels.
• General Management - Ability to structure and optimize the use of resources and decision making in pursuit of agreed objectives
• Excellent presentation, communication, IT, administrative and MS Office Skills.
• Effective planning and attention to detail is a must for this role to ensure daily planning on resource allocation (berths, yard and stowage planning)
• An organized individual and is capable of juggling multiple tasks under pressure. He/She may be called upon to attend to emergencies outside of office hours.
• Integrity