Pre-Sales Engineer at Jamii Telecommunications

PRE-SALES ENGINEER JOB RESPONSIBILITIES

•  Design and implement customers’ Communication and Networking Solutions .
•  Comprehend business strategies and requirements and develop necessary designs and plans to ensure projects and solutions satisfy those needs.
•  Act as a contributing member of the project team from project inception to completion.
•  Actively listen to client problems and needs to implement well aligned solution plans.
•  Evaluate, make decisions and provide advice on suitable technologies for various projects.
•  Consistently monitor the scope of network projects.
•  Collaborate with project managers and other staff members to develop budgets and timelines for solutions.
•  Assess and evaluate, risks and benefits of the proposed solutions as required.
•  Document clients’ current ICT framework/architecture and organizational data flow.
•  Understand and communicate customer-specific value of JTL products and solutions and their integration with the customers’ ICT ecosystem.
•  Syncs regularly with Commercial team to review strategies and future sales opportunities.
•  Design solutions for customers on day-to-day basis, fitting in the Order to Billing process already defined in the system.
•  Contributing member to Product Development team, to develop solutions that meets and exceeds the ICT communications needs of customers.

QUALIFICATIONS FOR PRE-SALES ENGINEER JOB

•  Bachelor’s Degree or above in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent with professional qualifications (CCNA,CCNP)
•  5+ years of pre-sales experience in a Solutions Architect, Technical Account Manager, Customer Success Engineer, or equivalent position, ideally in B2B in the Telecommunications Industry.
•  Enterprise customer-facing experience required, including demonstrated leadership with multiple roles.
•  Exceptional verbal and written communication skills, and comfort with leading independent .presentations, training, and debugging sessions with CTOs and business users.
•  Past experience working hand-in-hand with Sales, Sales Engineering, Customer Success, and Partner Integration teams.