Pre- sales Engineer at Suetech Business Systems Limited

JOB DESCRIPTION

POSITION: PRE SALES ENGINEER

We are looking for a Pre Sales Engineer who is a technical expert with the task of working closely with the sales team to ensure that the ICT solution being offered is tailored to meet the clients’ requirements.

Job Description

• Provide technical solutions to new & existing corporate clients with professionalism and enthusiasm.
• Provide guidance during the pre-sales process by identifying customers technical and business requirements, prior to designing a solution, consulting with technical partners about capabilities, and supporting business sales teams, account managers and partners on proposal activities.
• Make technical presentations and demonstrations, showing how a solution fits the customer needs.
• Support the sales team all throughout the sales process and function as the technical resource for your team and the technical point of contact for their clients. 
• Take ownership and responsibility until completion for the resolution of client’s project.
• Build productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities.
• Interface with the Sales team, articulating customer requirement, to ensure smooth transition from sale to delivery.
• Specify and manage the delivery of consulting services, e.g., in Proof of Concept, installation and configuration, optimization and migration.
• Accompanying sales people during introductory meetings with prospect clients and describe your solution to the customer in technical terms. 
• Stay up to date with the product’s technologies and new features as well as competing tech that might affect our clients
• Train sales teams on new features and competitors
• Planning and drafting sales proposals. Sending quotations and pursuing these to purchase orders.

Educational Requirements

• Bachelor’s degree in Computer Science/ Information Systems/ Business Administration / Engineering compounded with strong ICT skills.
• Minimum of Three years’ relevant experience in Pre-sales preferably in an ICT Solutions oriented environment.
• Experience as a Technical Sales Executive, Technical Sales Representative, or a similar position in the Sales department.
• A deep technical curiosity for how IT systems work in a business context
• The successful candidate must have a fundamental breadth of technical knowledge in routing and switching with experience in installation, maintaining, and configuring networking infrastructure etc.
• Knowledge in implementing, operating, troubleshooting, and configuring IP networks

Additional requirements

• Strives in moving in a fast-paced environment; including handling multiple calls/demos per day with immediate follow up
• Entrepreneurial -driven need for success, highly energetic with a strong hands-on, “can do” approach
• A high level of business acumen and experience, bringing technology solutions to solve business challenges
• Attention to detail, plus analytical and problem-solving capabilities
• Excellent communication and presentation skills with an ability to present technical solutions concisely and to interact with users and decision-makers
• Passion for diving into technical issues and solving customer problems
• Ability to learn new concepts, technologies, and solve problems
• Positive, service-oriented personality
• Smart, adaptable and open-minded.
• Strong negotiation skills
• Ability follow-through on client contracts
• Ability to multitask and manage more than one client account.
• Strong problem-solving skills