Principal Analyst, CSS Global SaaS & Apps Delivery, SaaS Apps at Oracle

Oracle Fusion SCM Functional Consultant

• End2end presales activities on assigned sales opportunities / customer engagements. A position of Principal Solution Engineer in the EMEA Apps Solution Engineering Channel Services team bears the primary responsibility to support the sales team across the region to drive sales to success by providing product expertise and business acumen for selling Oracle  Applications (focus Supply Chain Management) solutions in direct and/or channel (co-delivery) sales cycles.
• Develop and deliver high-quality presentations and product demonstrations for Oracle Cloud Applications in all stages of the sales cycle.
• Provide technical & functional expertise on Oracle Supply Chain Management during customer engagements while ensuring customer satisfaction.
• Provide technical & functional expertise on other Oracle  solutions as the need may arise in alignment to personal development plans and business needs. 
• Present and articulate advanced product features and benefits, product direction and overall positioning for Oracle solutions.
• Effectively work alongside other Oracle Solution engineers & Partners to deliver an effective and impactful One Oracle Experience to prospects & customers. 
• Effectively communicate the Oracle product strategy and plans and increase mind share within the partner community.
• Develop and manage reference sites through high quality technical, professional client relationships.
• Strong relationship building skills both internally and externally and able to navigate and effectively manage business successfully in a heavily matrixes organization.

Accountabilities

• Demonstrate the credibility of Oracle's products and solutions, at all levels, but with a particular focus on executives and other key decision makers in the customers' organization
• Actively maintain in depth product knowledge in the designated product areas
• Run workshops for partners and represent Oracle at industry events
• Work directly with partners on deals in a co-delivery and coaching mindset
• Remain current on industry trends and jargon and maintain awareness of all relevant competitive products
• Evangelize to customers and partners value propositions for Oracle  offering
• Ability to successfully deliver sessions in a digital / hybrid setting.

Career Level - IC4

Responsibilities

As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. Services may be frequently provided by on-site customer visits.