Principal Officer, Infrastructure at HR Powerhouse Limited

Job Specifications
Duties and responsibilities at this level will entail:

• Contribute to the development and implementation of the IT infrastructure strategy, plans and policies as a member of the IT team.
• Design and implement short- and long-term plans to ensure IT infrastructure meets existing and future capacity and capability requirements.
• Develop, implement, manage and maintain the IT infrastructure, including server and network configuration, security, accessibility, connectivity, and backup.
• Provide guidance on the acquisition of computer equipment and consumables.
• Maintain a Hardware Asset Register detailing ICT equipment used by the Group, and identify, analyze and manage associated information risks.
• Develop procedures and associated implementation, testing and training plans for infrastructure administration, security and data management.
• Ensure that the ICT Service Desk operates efficiently and effectively, providing technical support when necessary.
• Ensure that business continuity measures are implemented and kept up to date, including disaster recovery plans for critical systems and telephony.
• Ensure that the ICT service desk team’s knowledge is kept up to date.
• Promote cyber security awareness among computer users.
• Prepare business cases and project documents for ICT infrastructure projects.
• Identify and take actions to manage IT-related risks.
• Maintain effective relationships with suppliers to secure best value for ICT goods and services, and to encourage innovative ideas to be adopted.
• Use data to identify trends and common issues, and take appropriate actions to prevent or reduce the impact of issues.
• Carry out other appropriate duties as required by the supervisor.

Person Specifications

For appointment to this grade, an officer must have:

• Served for a minimum period of eight (8) years, three (3) of which should have been in a supervisory role.
• Bachelor’s degree in any of the following disciplines: Computer Science, Information Technology, Information Security, Information Communication Technology, Business Information Technology or equivalent qualification from a recognized institution.
• Master’s degree in any of the following disciplines: Computer Science, Information Technology, Business Information Technology or equivalent qualification from a recognized institution.
• Professional certificates in any of the following areas:
• Microsoft Certified Systems Engineer (MCSE), Microsoft Certified IT Professional (MCITP)
• Certified Network Associate/Network+ (CCNA/N+CISCO)
• Certified Information Systems Auditor (CISA)
• Certified Information Systems Manager (CISM)
• Huawei Certifications (HCIP, HCIA)
• Web application certificates (Android, IOS, 2G, 3G, LTE, USSD)
• Certificate in Cloud technologies (e.g. AWS and Azure)
• Java, Python, PHP, JavaScript, CSS, Apache, Nginx, IIS
• Certificate in Information Systems Security (e.g. Ethical Hacking, Penetration Testing, Vulnerability Assessments, ICT Audits, Pre-and-Post Implementation System Reviews)
• Certificate in Management Course lasting not less than four (4) weeks from a recognized institution.
• Membership with a relevant professional body in good standing.
• Demonstrated merit and ability as reflected in work performance and results.

Key Competencies and Skills

• Communication skills
• Team work
• Interpersonal skills
• Analytical skills
• Time management skills
• Organizational skills
• Management skills
• Negotiation skills
• Decision making skills
• Problem solving skills