Product Executive UI/UX Designer at Interswitch

Serve as enterprise software product executive combining market analysis, technology and end-user experience knowledge to establish a distinctive product vision, product roadmap and deliver world class financial digital products

Job Duties/ Responsibilities

• Drive continuous improvement to existing products and discovery and rollout of new initiatives via data-driven processes
• Maintain deep knowledge of user requirements, competitive landscape and market needs
• Conceptualize prioritize and write succinct product requirements to cross-functional working team
• Own the lifecycle of products from inception to production release - oversee all stages of development and make sure that blocking issues are escalated and resolved.
• Research various sectors to better understand the competitive landscape of those industries, as well as both the threats and opportunities available to your portfolio companies
• Set key metrics, track and monitoring your features’ performance and functionality after launch to iterate and improve on them.
• Provide support to team members in the development, testing and deployment processes (e.g. impediment removal, requirement clarification, etc.)
• Make strategic design and user-experience decisions related to core, and new, functions and features and facilitate product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.
• Establish and maintain an integrated company product roadmap through collaboration with company leadership, key stakeholders, performance against targets, and through deep customer research Prioritize resources and considering trade-offs
• Communicate progress against roadmap across the cross-functional team as well as throughout the organisation
• Track product effectiveness and continually work towards a tangible and sustained value proposition
• Develop a customer journey map and core value proposition and messaging through data and qualitative research (i.e. acquisition analysis, customer interviews, Surveys etc.)
• Own experiments & experiences end-to-end, including writing product specs, driving cross-functional execution, making thoughtful product decisions along the way, and sharing insights and results throughout the company.
• Evangelize and train internal teams on product capabilities
• Refine product vision based on feedback from end users, support teams as well as throughout the organisation
• Work with Marketing for product positioning, go-to-market strategy, messaging and product launch.
• Continuously benchmark product with that of competition and ensure own product is better and adds more value
• Coordinates ideas, concepts and product feature research and makes the case for enhancements where necessary
• Any other assigned tasks/duties

 Periodic duties:

• Product training
• Quality assurance
• User experience designs and testing
• Attend seminars, trade shows, events & other marketing initiatives to demonstrate technical specification of products
• Employee engagements

New Business Development

• Recommend new business opportunities, and develop business case in support of such opportunities.

Project Management

• Participate in UAT sessions of developed solutions before deployment/customer sign off
• Develop relevant product training manual/presentation slides
• Liaise effectively with development team and Project Management Office with respect to projects/integration handled
• Perform solution testing and give feedback to clients and development team where necessary
• Oversee the development of relevant company or client proposals for the products in portfolio

User experience design

• Facilitate frictionless onboarding for our users on all products
• Enable users automate their financial and administrative challenges by coming up with simple, usable and creative solutions
• Look for opportunities and coming up with product idea
• Build and maintain a design system & library to keep consistency with design and front-end throughout the product teams
• Designing and running workshops with cross-functional team to untangle thinking around a complex business and system problem

Education Qualification:

A good degree in Business, IT, Computer Science or Social Sciences

Experience

1. 3-5 years’ minimum experience in a similar function.
2. Demonstrated success defining and launching excellent products