Product Technical and Quality Control Manager at R4Kenya

Responsibilities:

• Works in partnership with product development and product management team to ensure that concepts can be manufactured efficiently, and quality is “designed in”.
• Makes recommendations to merchandising and development teams to improve product functionality and also contributes to the development of consumer level instructions.
• Sets up and leads design review meetings with cross-functional team to review preliminary and final product designs.
• Setting the requirements for raw materials from suppliers and monitoring their compliance.
• Managing outbound (Factory) QC, ensuring Quality Control processes at manufacture are adhered to and shipped product meets desired quality level.
• Managing inbound (Warehouse) QC, ensuring that AQL checks are carried out on arrival and that quality processes are adhered to.
• Maintains database of quality assurance issues, corrective actions and follows up with suppliers in a timely manner.
• Provide technical input for full lifecycle product development. (Design, develop, sample manufacture, new product introduction at manufacture and quality assurance).
• Ensure all products have required certification and ensure this is kept up to date.
• Design processes and components that meet consumer/customer needs and requirements.
• Conduct experiments methodically to analyse data and interpret results.
• Evaluate final product’s overall performance, reliability, and safety.
• Alter and modify design to meet requirements and to eliminate product issues.
• Prepare product reports and documentation.
• Supports Customer Service organization in responding to consumer inquires and issues.

Skills:

• Solid understanding of core engineering concepts including mechanical analysis, materials science.
• Ability to clearly communicate technical information verbally and in written form, and present information in meetings and to groups.
• Ability to review quality issues, identify a root cause and recommend a corrective action plan
• A positive, confident, and proactive attitude
• High level influencing and communication skills

Experience:

• Must have experience working in partnership with product development/management teams and designers to provide engineering guidance on new products.
• Degree or qualification in Mechanical Engineering is desirable.
• Must have experience of dealing with Far East Manufacturing site.
• Experience and working knowledge of basic quality assurance processes and tools such as root cause analysis, AQL, etc
• Preferably have experience of managing a remote team in FE.

Qualifications

Key Requirements:

• 3 years and above relevant experience in consumer goods/products (Furniture preferred).
• Must have experience of dealing with Far East Manufacturing site.