Professional Call Center Trainer at Charles Mordecai Training Institute June, 2026

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- Professional Call Center Trainer at Charles Mordecai Training Institute
- View Jobs in Education / Teaching / View Jobs at Charles Mordecai Training Institute
Posted: Jun 25, 2026

Deadline: Jun 30, 2026
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At Charles Mordecai Training Institute, we empower learners with flexible, industry-relevant skills designed for today’s fast-evolving digital world. Through practical, hands-on training, we help you Learn. Grow. Lead.
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Professional Call Center Trainer
- Job Type Full Time
- Qualification BA/BSc/HND , Diploma
- Experience 2 years
- Location Nairobi
- Job Field Customer Care, Success and Service , Education / Teaching / Training
Requirements:
- Diploma or Bachelor's degree in Communication, Business, Customer Service or a related field
- 2+ years of hands-on experience in call center operations or customer service training
- Strong knowledge of call handling techniques, CRM tools and quality assurance standards
- Experience working on real-world customer service or contact center projects
- Familiarity with call center software, ticketing systems and performance metrics (KPIs)
- Teaching or training experience is an added advantage
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Method of Application

To apply send your CV to: careers@charlesmordecaitraininginstitute.ac.ke
Application Deadline: 30th June 2026

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Professional Call Center Trainer at Charles Mordecai Training Institute

Professional Call Center Trainer

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Professional Call Center Trainer at Charles Mordecai Training Institute

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