Program Associate at Food For Education

Key Responsibilities

• Oversee daily kitchen operations across a designated number of kitchens, ensuring adherence to set guidelines for meal preparation, hygiene, and food safety.
• Provide support to kitchen teams to resolve operational challenges and ensure consistent execution of daily meal plans.
• Monitor meal production and consumption data, ensuring kitchens meet daily targets and quality standards.
• Supervise and provide guidance to a team of 5 Field Associates, ensuring they effectively support kitchen teams within their assigned areas.
• Coordinate and distribute tasks to Field Associates to ensure all kitchens are visited and monitored regularly.
• Serve as the primary point of contact for Field Associates, providing operational guidance and addressing any issues they escalate.
• Assist in collecting operational data from kitchens and Field Associates, ensuring data accuracy and timeliness.
• Prepare and submit reports to the Program Analyst on kitchen performance, meal production, and any operational challenges encountered.
• Monitor the implementation of corrective actions suggested by the Program Analyst or during kitchen inspections.
• Support the enforcement of standard operating procedures (SOPs) for food safety, hygiene, and meal production in all kitchens.
• Conduct regular spot checks on kitchens to ensure compliance with program guidelines.
• Assist in identifying areas of non-compliance and work with kitchen teams to implement corrective measures.
• Support the training of kitchen staff and Field Associates to enhance their skills in operational excellence, food safety, and data management.
• Help organize and facilitate capacity-building workshops for kitchen teams, ensuring they are up to date with the latest procedures and guidelines.
• Liaise with kitchen teams, Field Associates, and community stakeholders to ensure smooth operations and local support for the feeding program.
• Assist in building and maintaining relationships with local authorities and community leaders to foster collaboration and program support.
• Act as the first point of contact for any operational issues that arise at kitchen sites, escalating them to the Program Analyst if necessary.
• Monitor the resolution of any problems, ensuring that corrective actions are implemented and sustained.