Program Communications Manager at Habitat for Humanity International

Habitat for Humanity International is seeking to hire an experienced and professional Program Communications Manager. The Program Communications Manager equips key stakeholders with the messaging and tools to tell a clear, compelling story about Habitat for Humanity’s programs and the strategies guiding them, with a special focus on programming outside of the U.S. and Canada. The Program Communications Manager is an interpreter of complex material and concepts, helping make strategic approaches understandable and relatable to key internal and external audiences, from leadership and our international network to donors and partners. This person helps articulate the connections between high-level strategy and on-the-ground impact, describing not only the “what” of Habitat’s international program work but also the “how” and the “why.”

Reporting to the Senior Director of International Communications, with a cross functional reporting to the Senior Vice President of Integrated Programming, the Program Communications Manager is responsible for increasing the understanding of key aspects of Habitat’s program approach, including the Three Houses strategy, Habitat’s International Theory of Change and sector-specific program strategies that -- in collaboration with families, communities and other partners around the world -- help increase Habitat’s impact.

This position, in collaboration with colleagues in Global Communications and International Programs, manages the creation of compelling content and messaging in concert with Habitat’s brand and tailored to key audiences such as Habitat leadership and staff, our international network, donors, and other supporters. Key internal partners include the Chief Operating Officer, the Vice President of Program Effectiveness, the Terwilliger Center Communications Manager and communications colleagues in the U.S. and around the world.

Key Responsibilities

• Embedding with international programs teams to develop a deep understanding of Habitat’s strategic approach (25%).
• Collaborating closely with the Senior Director of International Communications, the SVP of Integrated Programming and others on messaging and content plans that clearly communicate Habitat’s program approach to various key audiences, both internal and external (25%).
• Collaborating with communication colleagues in the U.S. and around the world to develop communications tools and assets (25%).
• Helping prepare Habitat leadership, fundraisers and other key stakeholders with messaging and communications tools for specific opportunities, events and other key moments (15%).
• Collaborating with communications colleagues around the world to ensure, where appropriate, that Habitat communications and storytelling reflect and advance the organization’s program strategies (10%).
• Other related duties as assigned by supervisor.

Key Requirements

• Bachelor’s degree in communications or related field.
• 5 years related experience in communications work, especially managing global projects with multiple stakeholders and/or interpreting technical information for various audiences.
• Proficiency in building creative concepts and demonstrated ability to see projects through to completion.
• Ability to write, edit, evaluate and curate strong content related to international development while meeting brand, marketing and messaging needs.
• Ability to lead the creation of complete content packages; established experience with photo selection, design collaboration, etc., all while maintaining brand standards.
• Strong communications and problem-solving skills.
• Strong interpersonal and cross-cultural competencies and organizational and project management skills that demonstrate an ability to successfully collaborate with a variety of departments and stakeholders.
• Active support of HFHI Values:
• Humility – We are part of something bigger than ourselves
• Courage – We do what’s right, even when it is difficult or unpopular
• Accountability – We take personal responsibility for Habitat’s mission
• Safeguarding: HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct.