Programme Lead at eWATERservices

Key responsibilities

• Programme leadership & delivery
• Lead end-to-end delivery of the household connections programme across multiple counties.
• Develop and manage implementation plans, timelines and critical paths to ensure milestones are met.
• Coordinate technical, operational and field teams to deliver installations safely, efficiently and to standard.
• Identify risks early and drive mitigation actions to maintain programme progress.
• Product & implementation development
• Support refinement of the household connection product and delivery model based on field learning and data.
• Ensure product design is operationally practical, scalable and cost-efficient.
• Team building & management
• Recruit, onboard and manage programme staff and field teams required for rollout.
• Provide structure, direction and performance oversight to ensure teams deliver effectively.
• Foster a results-oriented, accountable team culture.
• Performance tracking & analysis
• Create an operational dashboard to track performance.
• Define, monitor and report on key programme metrics (e.g. installations completed, adoption rates, system performance).
• Use data to guide prioritisation, identify bottlenecks and improve execution.
• Financial & planning oversight
• Develop and maintain basic programme financial models and budgets.
• Track programme costs and ensure activities remain within approved parameters.
• Use financial data to support scenario planning.
• Stakeholder coordination & reporting
• Prepare and deliver structured updates for the eWATER board and external stakeholders including funders.
• Ensure accurate and timely reporting on progress, risks and performance.
• Coordinate with county partners and other stakeholders as required to enable smooth rollout.

Skills and experience

Required

• 4+ years’ experience delivering complex programmes, projects or operations.
• Demonstrated track record of leading multi-workstream initiatives to completion.
• Strong logical skillset and ability to work flexibly.
• Experience managing teams and driving performance.
• Strong analytical and problem-solving ability.
• Comfort working with data, trackers and basic financial models.
• Excellent written and verbal communication skills.