Project Manager at Broadband Communication Network

We would like to hire a Project Manager who will be tasked with Maintenance/Managed Services. They will act as the key interface to the customer for Maintenance activities of projects, including the management of all internal and external resources as well as guarantee customer satisfaction. Ensure project activities are executed within the scope of the contract and within the agreed planning, specifications and in compliance to Quality and Health Safety and Environment standards

Responsibilities:

• Overall, In charge of Field Maintenance operations in the assigned Regions
• Responsible for the delivery of the contracted SLA & KPI targets
• Responsible for the coordination of Field Maintenance stakeholders -Customers, subcontractors, and internal support departments
• Ensure that Field Maintenance operations comply with all processes and procedures in the ISO 9001:2015 Quality manual and to provide world class network availability and reliability
• Responsible for all Planning, Change request approvals and execution of field maintenance operations
• Shall Interface with the regional customer teams and handle customer complaint relating to field maintenance operations
• Shall coordinate and control day to day Maintenance of Radio (BSS) & Transmission (MW),
• Power and Air conditioning systems
• Coordinate with NOC for efficient implementation of service request and complaint handling
• Shall ensure optimal use of project resources – people, tools and field fleet
• Ensure continuous Service Performance improvement
• Spare parts management
• Customer management
• Quality Deployment and integration of new infrastructure as well as equipment
• Enforce compliance to HSE rules for safe working environment and personal safety
• Lead, train, and develop all Supervisors, Technicians, and fueling teams in a manner that ensures optimum performance.
• Analyze operations reports, identify performance issues, and recommend/implement corrective actions.
• Any other related duty as may be assigned by the Supervisor.
• Provide daily, weekly and monthly Projects progress reports to Customers and Management

Qualification and Requirements:

• Bachelor degree in Electrical, Electronic or Telecommunication Engineering or related field
• At least 7 years work experience 3 years must be in Project Management in technical field
• Knowledge of both active and passive maintenance
• Registered Engineer and PMP Certification is an added advantage

Skills and competencies:

• Project management and control
• People Management skills
• Process development, reporting, and documentation
• Maintenance Management
• Spare part management and surveillance
• Quality and Performance Management
• Excellent communication skills