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  • Posted: Mar 1, 2023
    Deadline: Mar 31, 2023
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Majorel Kenya designs, builds and delivers end-to-end CX for many of the world’s most respected digital-born and vertical leading brands.
    Read more about this company


    Project Manager

    Responsibilities to include but not be limited to the following

    • Project manager multiple small to medium scale projects from scoping through to implementation and roll out.
    • Partner with cross-functional partners internally and externally (such as Markets, Policy, Quality, Training and WFM) to enable outsourcing operations that help improve our community experience and support
    • Identify potential risks or issues with project implementations, and proactively drive communication with internal and external stakeholders during projects
    • Translate business requirements into implementation plans, furthering our mission of protecting and supporting our client’s community.
    • Play an active role by contributing to improving policies, product, process and support system solutions.

    Recommended Qualifications

    • 3+ years Project Management experience, with expertise in process management, operations-based projects and a strong track record in implementation of these projects
    • Proven ability to manage multiple projects concurrently through to successful implementation in an operational environment
    • Ability to work in a fast-paced environment with minimal guidance
    • Experience working with internal/ external stakeholders in multiple geographic regions.

    Method of Application

    Interested and qualified candidates should forward their CV to: using the position as subject of email.

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