Properties Maintenance Lead at a Reputable Company

The Properties Maintenance Lead is responsible for planning, coordinating, and overseeing all maintenance activities across the company's property portfolio. This is a strategic operational role requiring strong planning discipline, analytical thinking, and comprehensive written reporting. The successful candidate will ensure that all properties are maintained to a high standard through well-structured preventive, corrective, and emergency maintenance programmes

This role is not a site-based, hands-on position. The Properties Maintenance Lead is expected to function as a planner, coordinator, and quality controller who manages outcomes across multiple sites rather than executing physical work directly or spending extended periods at any single location.

Key Responsibilities:

• Planning and Scheduling
  • Develop and maintain preventive, corrective, and emergency maintenance programmes across all properties
  • Prepare detailed work plans, timelines, and cost estimates for all maintenance projects
  • Prioritise tasks across the portfolio and coordinate schedules with caretakers and tenants
• Quality Control and Inspections
  • Conduct regular property inspections and document findings with photographic evidence
  • Review and sign off all completed works before contractor payment is authorised
  • Reject substandard workmanship and require corrections to agreed standard
• Budget and Procurement Management
  • Alongside qualified technicians, review and approve itemised bills of materials
  • Track expenditure against approved budgets daily/weekly and report variances
  • All purchases must go through company-approved channels and follow company guidelines
• Reporting and Documentation
  • Submit a comprehensive written weekly, monthly progress reports covering all maintenance activities, budget analysis, and recommendations
  • Maintain full photographic and documentary records for all works across the portfolio
  • Proactively recommend process improvements in writing with implementation suggestions
• Contractor and Staff Coordination
  • Manage a network of qualified contractors across all relevant trade disciplines
  • Conduct strategic, time-bound site visits across multiple properties
  • Issue clear written work orders and address performance issues promptly and in writing

Qualifications

• Diploma or Degree in Building and Construction, Facilities Management, Civil Engineering, or a related technical field
• Minimum 5 years of maintenance experience across multiple properties or sites (Prior work in supervising building & construction is ideal but with the expertise of managing residential or commercial properties for rent and/or use
• Proven experience supervising maintenance works across multiple sites

Skills and Attributes

• Strong written communication skills: the ability to produce clear, structured reports and plans is a core requirement of this role
• Sound technical understanding across structural, electrical, plumbing, and finishing trades
• Competence in budgeting, costing, and supplier negotiation
• High level of personal integrity and strict financial accountability
• Strategic thinker who manages the function at portfolio level
• Proficiency in collaborative documents e.g. Google worksheets and proficient in the use of Microsoft Excel or equivalent for scheduling and expense tracking

To note:

This role requires equal investment of time in office-based planning and reporting as it does in site supervision. Candidates whose experience is exclusively hands-on or site-based are encouraged to carefully consider whether this role aligns with how they work before applying. We are a lean team. The right candidate takes full ownership of outcomes, follows company systems without exception, and proactively communicates challenges in writing rather than waiting to be asked.