Property Manager at Broll Kenya Limited

Main Responsibilities:

The incumbent will be responsible for the overall management of assigned residential, retail and/or commercial properties to satisfy the requirements of the landlords/owners and tenants, to preserve and increase the value of the properties and to meet the financial objectives of the investors and management. Under the supervision of the Head of Property Management the PM shall be tasked with the execution of the following duties:

• Represent the company in the day-to-day management, oversight and coordination of operations, maintenance, administration and improvement of assigned properties.
• Build strong landlord and tenant relations through regular communication to ensure needs are gratified & concerns and/or disputes are amicably resolved.
• Ensure tenant lease requirements are fulfilled and upheld, in accordance with the landlords’ specifications and company rules and regulations.
• Direct & coordinate activities related to tenants moving in, relocating or vacating the premises.
• Identify weak and/or in-default tenants and coordinate appropriate action with other departments to ensure financial and insurance obligations are met.
• Inspect grounds, facilities and equipment routinely to ensure vendor contract fulfillment, adherence to property standards and to determine necessity of repairs or maintenance in coordination with property staff teams
• Investigate complaints, disturbances and violations and resolve problems in accordance with management rules and regulations.
• Cultivate open and positive communication and knowledge sharing with internal company stakeholders including, but not limited to leasing, accounting and project management.
• Build relationships with local authorities and work with them to ensure property compliance and response during local emergency situations.
• Prepare detailed budget, variance and financial reports for assigned properties.
• Perform property inspections and due diligence for potential new business as required.
• Ensure all new tenant and transitioning property lease files are complete and accurate and include current, relevant documents.

Required Skills & Competencies:

• Knowledge of blue prints and drawings, general accounting procedures and computerized property management systems.
• Thorough understanding of health, safety and environmental regulations
• Good knowledge of relevant local, county and state Real Estate legislation and regulations
• Proficiency in drafting contracts and SLAs as per company procedures
• Excellent public and tenant relation skills with proven negotiating and creative leasing skills, sustaining relations with market area Brokers and industry professionals.
• Ability to specify, bid, coordinate and supervise tenant fit-outs, remodeling and improvement projects with contractors.
• Excellent communication skills with ability to effectively present ideas, studies and reports.
• Computer proficiency especially in MS Office.
• Capacity to inspire, motivate and coach staff to create a team environment.
• Self-motivated, with ability to demonstrate initiative and prioritize tasks.

Academic and Professional Qualifications:

• A Bachelor’s degree in real estate or related field
• Estates Agents Registration Board Certificate mandatory
• 3 years’ experience in a similar role