Protection Caseworker at HIAS Refugee Trust of Kenya

Vacancy Number HRTK/PCW/10/2020

Grade: 5

Reporting to: Protection Program Manager

Duration: 10 months’ contract with possibility of renewal subject to availability of funding and performance

HIAS Kenya is seeking to recruit a Case Worker who will be expected to contribute towards promoting and protecting the rights of persons with specific needs among the refugee community. The Case Worker will also serve as a resource and focal point for HIAS Kenya and implementing partners on technical matters related to PSNs service provision for urban refugees

Main Duties & Responsibilities

• Promote and protect the rights of the most vulnerable refugees
• Assist in the development and implementation of the HIAS Kenya program strategy
• Research, development of training curricula and conduct presentations on a need to basis in line with the program goals and objectives
• Follow up on cases and provide refugees counseling and feedback on the status and processing of individual cases;
• Assist in preparation of project related reports.
• Assist in organization and facilitation of Community-Based activities including empowerment

Job

• Assist in protection mainstreaming by providing insight in protection interventions for persons with disabilities.
• participation in co-ordination meetings
• Facilitate establishment of community based protection mechanism and support for the vulnerable persons with specific needs
• Ensure ongoing case management and documentation of protection violations
• Follow up on cases and provide partners and refugees counseling and feedback on the status and processing of individual cases
• Produce accurate, detailed and timely reports highlighting objectives, achievements and impact on project activities.
• Ensure weekly, monthly and quarterly reports are analyzed, compiled and submitted to the Protection Program Manager for sharing.
• Performing other duties as and when required

Required Qualifications

Bachelor’s degree in Social Work, Gender Studies, Community Development Studies and/or other related fields of study

Desirable Experiences

• Minimum of 1-2 years’ previous job experience related to refugee protection.
• Demonstrated experience working directly with persons with disabilities
• MUST have a demonstrated understanding of key principles of community engagement
• Good knowledge of human rights doctrine
• Training and capacity building experience, particularly using participatory techniques for training related to refugee protection.

Required Skills and Competences

• Proficiency in English and Swahili
• Computer literacy is a must, with strong knowledge of Access, Excel and Word
• Ability to work in a team, maintain confidentiality and respect for diversity, uphold integrity, respect and accountability
• Self-starter with an ability to work with minimal supervision in a culturally diverse team
• Excellent Analytical, Communication and Report writing skills
• Strong interpersonal skills and demonstrated ability to establish effective working relations with local staff, beneficiaries and other stakeholders
• Ability to maintain one’s composure while under pressure
• Knowledge of accountability to affected populations is an added advantage