Protection Monitor at HIAS Refugee Trust of Kenya

DEPARTMENT:    Legal Protection

SUPERVISOR:     Protection Officer

START DATE:        26th February 2024

END DATE:             14th September 2024

POSITION SUMMARY:

HIAS seeks to recruit Protection Monitors who will assist in provision of social interventions and assistance to the most at risk and vulnerable refugees:

ESSENTIAL FUNCTIONS:

• Monitor, verify and document refugees’ human rights violations and protection risks.
• Participate in community awareness and dissemination of information to members of the community.
• Conduct follow-ups on red flag protection-related issues.
• Highlight trends and protection needs in reporting to the Protection Officer.
• Refer cases with protection concerns to the protection associates to ensure their protection needs are addressed.
• Support the Protection Officer in mapping of services and humanitarian needs.
• In collaboration with the local authorities, identify refugees and asylum seekers at heightened risk with specific needs, provide them with ad hoc immediate support, and refer them for specialized services as may be deemed appropriate.
• Assist in the implementation of appropriate intervention for refugees at risk through activities such as emergency shelter placement etc.
• Assist with the translation services for refugees in the community during activities as may be         required.
• Assist in the mobilization of community members for community forums and sentization campaigns in the community.
• Provide weekly and monthly reports and data highlighting individual performance, progress against targets and client needs.
• Under direct assistance of the protection officer, provide training to beneficiary groups in: Refugee Rights & protection, legal documentation and other protection related issues as determined by the Program Supervisor
• Attend regular staff meetings, trainings and other meetings as required and ensure regular personal development and supervision.

QUALIFICATIONS & REQUIREMENTS:

Education

• O – Level education certificate
• Any other relevant training

Experience

Not less than three months’ work experience, preferably with an NGO. Experience in the field of refugee protection and assistance is an added advantage.

Skills & Competencies

• Basic literacy and numeracy skills.
• Should be well integrated to the dynamics and needs of persons with specific needs (refugee community) within their areas.
• Good working knowledge of the community needs and gaps
• Ability to work with members of the community with little or no supervision
• Computer literacy
• Strong communication and interpersonal skills
• Strong counselling skills
• Strong training skills in community development and working with PSNs will be an added advantage.
• Knowledge in Accountability to Affected Populations
• Knowledge in PSEA

Language

Proficiency in English or Kiswahili and either, Luganda, Kinyamulenge, French, Somali, Amharic, Tigrinya, Oromo and Kinyarwanda or any other major language spoken within the refugee community.

Location

Must reside in Kangemi or Rongai

DISCLAIMER:

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, skills required or permanent location. Location is subject to change based on programmatic needs. Flexibility is essential as we grow and develop. The successful candidate must be comfortable in a fast-paced, changing work environment with many crucial deadlines. All team members may be required to perform duties outside of their normal work hours of responsibilities as needed.

SAMPLE HIRING PROCESS:

We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Here’s a snapshot of our hiring process:

Step 1: Submit your application!

Step 2: Phone screen with a Human Resources staff person.

Step 3: Interview with the hiring manager.

Step 4: Interview with a panel of HIAS employees.

Step 5: Reference check.

Step 6: Offer and background check.

Step 7: Start your professional journey with HIAS!

Note: Some of our hiring processes may vary, and not all candidates will advance to each step.