QSSG – EMR – Financial Controller at Q-Sourcing Servtec Group

ROLE OVERVIEW

• The Financial Controller – Emerging Markets Region is a senior finance leadership role with accountability for financial stewardship across four country operations: Kenya, Tanzania, Rwanda and South Sudan. The role requires a highly capable finance professional who is comfortable navigating diverse regulatory environments, managing geographically dispersed teams and delivering high-quality financial reporting to the Group CFO. This position has been created as part of the Group’s strategy to strengthen finance leadership depth and to free the Group CFO from operational finance activities, enabling focus on Group strategy, investor relations and the path to the $100M BHAG.

KEY RESPONSIBILITIES

Financial Reporting & Integrity

• Own the monthly, quarterly and annual close process for all Emerging Markets entities across Kenya, Tanzania, Rwanda and South Sudan.
• Prepare and present a consolidated Emerging Markets management accounts pack to the Group CFO, with clear P&L, balance sheet, cash flow and variance commentary.
• Manage intercompany balances between Emerging Markets entities and the broader Group; ensure reconciliations are complete prior to each reporting cycle.
• Lead the statutory audit process for all Emerging Markets entities, acting as primary liaison with local audit firms.
• Ensure all local statutory financial statements are filed accurately and on time in each jurisdiction.

Multi-Jurisdiction Tax & Regulatory Compliance

• Ensure compliance with tax obligations in all four jurisdictions — including KRA (Kenya), TRA (Tanzania), RRA (Rwanda) and relevant South Sudan revenue authorities.
• Manage VAT, PAYE, WHT and CIT obligations across all countries; oversee timely filing and payment.
• Monitor regulatory changes in each market and proactively advise the CFO on implications for the Group.
• Manage relationships with local tax advisors, legal counsel and regulatory bodies across the region.

Accounts Receivable & Accounts Payable Oversight

• Provide direct line management to the Group AR and Group AP functions for Emerging Markets transactions.
• Set regional AR targets, enforce credit and collections policies, and maintain DSO within Group benchmarks.
• Oversee AP processes across all four countries to ensure accuracy, timely payment and appropriate approvals.
• Monitor NSIF and statutory deductions (particularly for South Sudan and Tanzania) to ensure full compliance and timely remittance.
• Escalate significant AR or AP risks to the Group CFO with recommended actions.

Cash & Treasury Management

• Manage multi-currency cash positions across Kenya, Tanzania, Rwanda and South Sudan; prepare consolidated weekly and 13-week rolling cash forecasts for the region.
• Minimise forex exposure and recommend hedging strategies where applicable.
• Optimise working capital cycles across all Emerging Markets entities; manage the tension between collections and supplier payment obligations.
• Oversee banking relationships in each market; ensure adequate facilities and efficient payment infrastructure.
• Report on regional cash reserves against Group targets and flag risks to liquidity.

Budgeting, Forecasting & Business Partnering

• Lead the regional budgeting and re-forecasting cycle in coordination with the Group FP&A Manager and country-level operational leads.
• Deliver monthly actuals-vs-budget analysis with actionable commentary for each country entity.
• Partner with country managers on contract profitability, margin improvement initiatives and cost structure analysis.
• Track the pMSP service line revenue mix across the region and flag where GPM targets are at risk.
• Contribute to Group-level financial planning, including the $100M BHAG roadmap for Emerging Markets.

Internal Controls & Risk Management

• Design and enforce a consistent internal controls framework across all four countries, adapted for local operating realities.
• Conduct periodic controls assessments and report findings and remediation plans to the Group CFO.
• Manage country-specific financial risks — currency, political/operating environment, credit concentration.
• Champion a culture of financial accountability and process discipline across Emerging Markets finance teams.

Team Leadership & Capability Building

• Lead, manage and develop a dispersed, multi-country finance team.
• Establish clear performance objectives, conduct regular reviews and build succession depth in each market.
• Drive consistency in financial systems, processes and reporting standards across the region.
• Build a culture of continuous improvement and professional development within the Emerging Markets finance function.

Requirements

PERSON SPECIFICATION

Qualifications

• Qualified accountant — CPA(K), ACCA, CIMA or equivalent (mandatory).
• Bachelor’s degree in Finance, Accounting, Economics or related field.
• Master’s degree or MBA is an advantage.

Experience

• Minimum 8–10 years of progressive finance experience, with at least 3–4 years in a Financial Controller or equivalent role.
• Mandatory: proven experience managing finance across multiple African countries simultaneously.
• Deep working knowledge of at least two of the four jurisdictions (Kenya, Tanzania, Rwanda, South Sudan) — tax, regulatory and reporting requirements.
• Experience in a manpower solutions, staffing, professional services or multi-site business is preferred.
• Demonstrated track record managing AR, AP and working capital in a multi-currency environment.
• Experience navigating complex or challenging operating environments (South Sudan experience is a strong advantage).

Skills & Competencies

• Strong technical accounting skills (IFRS); fluency in multi-currency consolidation and reporting.
• Advanced proficiency in ERP/accounting systems and Excel; exposure to Group-level reporting tools is desirable.
• Excellent commercial acumen — able to connect financial performance to operational and business drivers.
• Exceptional organisational skills and the ability to manage competing deadlines across multiple countries.
• Strong leadership presence; able to build credibility and influence without direct physical proximity.
• High resilience and adaptability — comfortable operating in environments with evolving regulatory frameworks.
• Strong written and verbal communication skills; able to present complex financial information clearly to senior stakeholders.