QSSK-DBC-Director Business and Channels at Q-Sourcing Servtec Group

Job summary:

• The Director Business and Channels is an executive-level role, with the holder being responsible for the commercial strategy and business growth, and for providing overall leadership for the Company’s commercial activities. The incumbent is accountable for defining the company’s Sales and marketing strategy and ensuring its successful execution. The role is responsible for driving business growth and market share. Reporting to the Managing Director, the position is primarily concerned with ensuring the integrated commercial success of the organization. It combines technical knowledge of the relevant field with strong marketing and business development skills.

KEY DUTIES:

Business growth strategy

• Management of sales channels
• Business partnerships growth and retention
• Marketing and brand awareness
• Customer experience

KNOWLEDGE AND EXPERIENCE:

For appointment to this position, one must possess:

• Bachelor’s Degree in Sales and Marketing or its equivalent. A master’s degree is desirable.
• Twelve (12) years’ work experience with at least 5 in senior Management position, Sales & Marketing, and Operational Marketing.
• Proven knowledge and experience in sales, marketing, Customer experience and business partnerships management.
• Proven record in driving substantive sales budgets.
• Deep understanding of the digital landscape and how customer journeys impact the buying decision.

SKILLS AND COMPETENCIES:

• Balancing needs of Customers and the business in negotiations to ensure win-win, collaborative partnership.
• Substantial latitude for independent action in determining how to accomplish goals.
• Excellent presentation and communication skills.
• Resolving differences between Customer Service, Operations and Marketing to ensure best customer and consumer-oriented solution.
• Skilled in organizational development, personnel management, budget and resource development, and strategic planning.
• Excellent people skills, with an ability to partner with a dynamic team.
• Excellent negotiation and Analytical skills, building organizational capabilities, building accountability, enhance and sustain performance of others and driving consumer-based business strategies capabilities.