QSSK-DGM-BM-Business Manager at Q-Sourcing Servtec Group

KEY ROLES AND RESPONSIBILITIES

• Work with the MD to prioritize an agenda and focus on the most important issues and opportunities.
• Strategically manage the MD’s time and calendar by exercising discretion and decision-making while sorting and filtering requests for the Executive’s time while ensuring strategic priorities are met in a timely manner. Keep the MD on schedule by providing prompts.
• Responding to routine questions and requests and refers higher level managerial requests to the Executives and/or directors, as appropriate.
• Perform special projects as directed by the MD, including the review, research, summarization or analysis of information.
• Working with the MD to strategize and manage a portfolio of relationships including scheduling of meetings and relationship management tactics such as thank you notes.
• Managing the MD’s portfolio of goals and objectives; eg: videos, blogging, other.
• Work with the MD on meeting planning, preparation and coordination, including logistics, materials, etc. Work with the MD to identify and schedule strategic presentations.
• Assist with Board and Executive Committee meeting preparation, including logistics, materials, etc. Assist with other committee meetings as needed.
• Attend key meetings with the MD with the purpose of ensuring follow-up and execution on identified next steps.
• Oversee, coordinate, assist with such routine administrative duties such as, receiving telephone calls and correspondence (including emails) and flagging them as appropriate; coordinating the MD travel program and itineraries, preparing the MD credit card statements and expense reports, composing non-routine and routine correspondence, preparing and proofreading letters, memos and other documents using proper grammar, spelling, punctuation; compiling and organizing data for special reports, and sending correspondence on behalf of the MD using the MD’s “voice.”

QUALIFICATIONS AND EDUCATION REQUIRED

• Bachelor’s Degree strongly preferred
• 7-10 years of experience providing business and administrative support; including 3-5 years supporting senior level manager(s) or an executive
• Exceptional organizational skills and the ability to manage multiple priorities
• Ability to exercise sound, independent judgment
• Fierce determination to successfully meet complex challenges
• Learning agility: the ability to give up skills, perspectives and ideas that are no longer relevant and acquire new ones
• Strong oral and written communication skills
• Professionalism, confidentiality, empathy, customer service orientation, discretion and proper telephone skills are essential