Quality Assurance Coordinator - EmONC Mentorship at Jacaranda Health

Job Summary

The purpose of this role is to support the quality team in ensuring the quality of the JH EmONC mentorship program through collaboration with both the EmONC data team, training team and service delivery team by ensuring that systems are in place for continuous quality improvements of the program and the counties it serves.  

• Reports to: Head of Quality Assurance 
• Reports: None 
• Preferred start date: May 2023

Key Responsibility Areas 

• In collaboration with head of quality assurance, create new modules for EmONC topics as the mentorship package expands 
• Work with head of QA to define and develop new curriculum packages which may include but are not limited to: basic EmONC, comprehensive EmONC, ANC and PNC package 
• Work with head of QA to develop quality assessment tools for lead mentors and In-facility mentors to be used on an on-going basis
• Work with head of QA to develop quality assessment tools for activities performed within the mentorship program including but not limited to CMEs, simulation drills
• Conduct quality assessments for existing JH lead mentors
• Conduct yearly audits of key facilities to provide insights for programmatic improvements
• Provide reports to the head of quality assurance detailing recommendations for programmatic quality improvements 
• Work with training team to create/conduct modules regarding quality delivery of educational tools
• Provide recommendations and aid in the quality improvement of DELTA modules as relevant
• Carry out any other responsibilities as may be assigned by the head of quality assurance and theExecutive team. 
• Any other work related duties may be assigned. 

Requirements 

• Diploma  in nursing or midwifery or clinical medicine
• Emergency obstetric and newborn care(EMONC) skills and Mentorship training
• 6 or more years of experience in nursing/clinical services and at least 3 years in obstetric/reproductive health.
• Strong Knowledge of EmONC principles and experience handling emergencies; Experiencing managing program operations efficiently
• EmONC mentorship/instructor experience
• Strong knowledge/skills in use of design/powerpoint
• Facilitation skills
• Mentorship skills
• Tech savvy, proficient in MS Office and G-Suite (Excel, PowerPoint and Google Sheets)
• Helpful, although not necessary: training in quality improvement

Behavioral Competencies

• Proactive
• Team player
• Problem solving skills
• Communication and interpersonal skills
• Conflict Resolution
• Organizational Skills
• People management skills
• Integrity / Reliability
• Attention to detail
• Willingness to learn
• Ability to work effectively with team in a culturally diverse environment