Quality Assurance Lead at Farsight Africa Group

Farsight Africa Group has established a reputation in the marketplace for working in complex and challenging environments that demand a comprehensive understanding of local cultures, indigenous communication practices and relationships with stakeholders at both the grassroots and national level.

DUTIES & RESPONSIBILITIES:

• Analyze documentation and technical specifications for the application being developed in the project to determine its intended functionality and use the analysis to design quality objectives for the project including required customizations/enhancements/changes to improve product operating efficiency.
• Create, document and manage the overall quality assurance strategy for use in the project and have the strategy agreed with all stakeholders including clients. Design, document and execute a quality assurance masterplan while anticipating quality assurance challenges and developing targeted counter-plans for the specific challenges; ensure timely and seamless delivery of product that satisfies client expectations in all aspects
• Participate in intake process to determine scope and velocity needed in order to deliver software on a timely basis; collaborate with the developers to ensure project execution complies to contract and client expectations; ensure collaborators have a solid understanding of overall strategy
• Develop test cases, scripts, plans and procedures (manual and automated); execute end-to-end functional and automated tests cases; analyze formal test results to discover and report any defects, errors, configuration issues, and interoperability flaws; document issues in a fashion that enables a developer(s) to recreate the issue; drive actions needed for defect correction; assure project timeliness by undertaking comprehensive but prompt system testing, bug tracking and reporting by following up on and closing defect tickets immediately after weekly releases.
• Establish metrics to determine readiness, quality and operability of software, systems and products; prepare and present reports on progress across the metrics to client and project team; communicate QA status; partner with stakeholders, developers, product owners, and business analysts to help make decision on production readiness
• Participate in scrum daily status and project status calls to provide accurate updates on deliverable timelines and status.
• Develop, present, and respond to proposals for specific client requirements; coordinate and conduct feature demonstrations for stakeholders once testing is concluded.

JOB REQUIREMENTS:

• The Quality Assurance Expert should have at-least a Master’s Degree in Software Engineering, Computer Science or any related field.
• A minimum of ten (10) years’ quality assurance experience in public sector organizations automation in a country setting;
• A minimum of five (5) years’ quality assurance international experience in design, development, test processes and development of tax administration information systems;
• A minimum of five (5) years’ experience in reviewing and analysing the system design, development and implementation of tax or public financial management systems;
• A minimum of three (3) years’ experience of software quality assurance, testing and control procedures;
• Position largely based in Somalia

PERSONAL ATTRIBUTES:

• Solid troubleshooting and analysis skills with attention to detail and quality;
• Excellent writing and communication skills in English;
• Knowledge of Somali language is a plus; and
• Strong interpersonal skills and the ability to communicate and work well with diverse cultures.
• Experience which is particular to Fragile, Conflict and Violence (FCV) countries will be an added advantage.